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Outage tracker / Best Buy

Is Best Buy down?

I'm having a problem

Partially downchecked 2 minutes ago

Part of Best Buy is not answering our probes: its web surface from US-West. Its API, the surface we treat as the service's own, answered from every region we check.

As of Oct 5, 2026, 8:17 PM UTC, Best Buy answered RealUptime's probes in all 2 regions that returned a reading. Our US-West probe reached some of its surfaces and not others.

Functional endpoints verified

No outage recorded in the 46 days we have measured Best Buy (since Aug 20, 2026).

Email me when we see Best Buy come back

Measured by our own probes from ten regions, not Best Buy's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

our independent probeslive · checked Oct 5, 2026, 8:17 PM UTC
US-East331 msOperational
US-West1246 msPartially down

Best Buy's online store serves United States and Canadian shoppers, so we check it from our US regions only.

their status pagetheir claim, not our reading

Best Buy publishes no status feed we can read, so the only independent reading here is ours on the left.

Best Buy response time, by region

US-East
388msp95 · latest
1s500ms0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 466ms2026-09-07 UTC: p95 509ms2026-09-08 UTC: p95 466ms2026-09-09 UTC: p95 492ms2026-09-10 UTC: p95 452ms2026-09-11 UTC: p95 382ms2026-09-12 UTC: p95 434ms2026-09-13 UTC: p95 432ms2026-09-14 UTC: p95 450ms2026-09-15 UTC: p95 378ms2026-09-16 UTC: p95 478ms2026-09-17 UTC: p95 447ms2026-09-18 UTC: p95 509ms2026-09-19 UTC: p95 476ms2026-09-20 UTC: p95 411ms2026-09-21 UTC: p95 526ms2026-09-22 UTC: p95 531ms2026-09-23 UTC: p95 482ms2026-09-24 UTC: p95 579ms2026-09-25 UTC: p95 589ms2026-09-26 UTC: p95 577ms2026-09-27 UTC: p95 506ms2026-09-28 UTC: p95 497ms2026-09-29 UTC: p95 531ms2026-09-30 UTC: p95 525ms2026-10-01 UTC: p95 541ms2026-10-02 UTC: p95 430ms2026-10-03 UTC: p95 503ms2026-10-04 UTC: p95 506ms2026-10-05 UTC: p95 388ms
Sep 6Sep 20Oct 5
US-West
710msp95 · latest
1s500ms0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 664ms2026-09-07 UTC: p95 648ms2026-09-08 UTC: p95 766ms2026-09-09 UTC: p95 510ms2026-09-10 UTC: p95 504ms2026-09-11 UTC: p95 496ms2026-09-12 UTC: p95 464ms2026-09-13 UTC: p95 484ms2026-09-14 UTC: p95 527ms2026-09-15 UTC: p95 649ms2026-09-16 UTC: p95 670ms2026-09-17 UTC: p95 615ms2026-09-18 UTC: p95 632ms2026-09-19 UTC: p95 589ms2026-09-20 UTC: p95 671ms2026-09-21 UTC: p95 618ms2026-09-22 UTC: p95 749ms2026-09-23 UTC: p95 642ms2026-09-24 UTC: p95 699ms2026-09-25 UTC: p95 780ms2026-09-26 UTC: p95 674ms2026-09-27 UTC: p95 605ms2026-09-28 UTC: p95 633ms2026-09-29 UTC: p95 609ms2026-09-30 UTC: p95 644ms2026-10-01 UTC: p95 847ms2026-10-02 UTC: p95 691ms2026-10-03 UTC: p95 721ms2026-10-04 UTC: p95 815ms2026-10-05 UTC: p95 710ms
Sep 6Sep 20Oct 5

Is it Best Buy, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Best Buy -- it cannot diagnose Best Buy's own systems.

What we measured, function by function

Best Buy answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: OperationalUS-West: DownEurope: Not monitored from this regionAsia-Pacific: Not monitored from this regionUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • APIprimaryUS-East: OperationalUS-West: OperationalEurope: Not monitored from this regionAsia-Pacific: Not monitored from this regionUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    Partially downUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 331msstatus code: 403checked: Oct 5, 2026, 7:57 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Best Buy normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Partially downlatency: 1246msstatus code: 403checked: Oct 5, 2026, 8:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Best Buy normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionBest Buy is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • UK
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Southeast Asia
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Best Buy, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Best Buy yet, which is not evidence that nothing is wrong.

Recent outages

No outages on record yet for Best Buy.

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Best Buy since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Best Buy covering any window you pick, with our measurements and Best Buy's own claim at the time, side by side.

Full availability history for Best Buy: 90-day availability by region, month-by-month uptime, and every incident on record.

Put this badge in your README

Best Buy uptime measured by RealUptimeLive, from this page's own readings.
[![Best Buy uptime measured by RealUptime](https://realuptime.io/outages/best-buy/badge.svg?days=30)](https://realuptime.io/outages/best-buy)
<a href="https://realuptime.io/outages/best-buy"><img src="https://realuptime.io/outages/best-buy/badge.svg?days=30" alt="Best Buy uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Best Buy's SLA implies, from our measurement

At or above your target

We measured none of downtime for Best Buy over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from Best Buy's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://api.bestbuy.com/v1/products.json
secondary
https://www.bestbuy.com/
RealUptime is not affiliated with Best Buy; the name identifies what we measured, and nothing here speaks for Best Buy's own team. We send a single web request to Best Buy from 2 regions on our own schedule and time the response. We do not see inside Best Buy's systems, do not use an account or real transaction, and are not the same signal Best Buy's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Best Buy is a real functional API call (marked “functional” above), not just a landing page, so a clean read there is a stronger signal than reachability alone, though it still does not cover every feature of the service. Best Buy's online store serves United States and Canadian shoppers, so we check it from our US regions only. Read the full methodology.