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Outage tracker / Dialpad

Is Dialpad down?

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Operationalchecked 19 minutes ago

We reached Dialpad from all 10 regions we check.

As of Oct 5, 2026, 7:57 PM UTC, Dialpad answered RealUptime's probes in all 10 regions that returned a reading.

Functional endpoints verified

No outage recorded in the 44 days we have measured Dialpad (since Aug 22, 2026).

our independent probeslive · checked Oct 5, 2026, 7:57 PM UTC
US-East149 msOperational
US-West500 msOperational
Europe188 msOperational
Asia-Pacific440 msOperational
US-Central146 msOperational
Canada395 msOperational
UK244 msOperational
Southeast Asia409 msOperational
Australia580 msOperational
South America539 msOperational
their status pagetheir claim, not our reading

Dialpad reports: All systems operational (“All Systems Operational”)

from Dialpad's own status page, checked Oct 5, 2026, 7:52 PM UTC
Our probes and Dialpad's own status page agree: both show Dialpad as reachable right now.

Dialpad's own component breakdown, as they publish it

  • Telephony Infrastructure: Inbound CallsOperational
  • Telephony Infrastructure: Outbound CallsOperational
  • Carrier Networks: Local NumbersOperational
  • Carrier Networks: Toll-Free NumbersOperational
  • Carrier Networks: MessagingOperational
  • ApplicationOperational
  • Contact CenterOperational
  • OmnichannelOperational
  • MeetingsOperational
  • AnalyticsOperational
  • API PlatformOperational
  • IntegrationsOperational
  • MessagingOperational
  • WebsiteOperational
  • Dialpad AiOperational
  • Google Cloud PlatformOperational
  • Ai AgentOperational
  • Workforce ManagementOperational

These are Dialpad's components, named and scored by Dialpad. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Dialpad's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Dialpad response time, by region

US-East
439msp95 · latest
1s500ms0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 341ms2026-09-07 UTC: p95 399ms2026-09-08 UTC: p95 386ms2026-09-09 UTC: p95 341ms2026-09-10 UTC: p95 401ms2026-09-11 UTC: p95 380ms2026-09-12 UTC: p95 310ms2026-09-13 UTC: p95 338ms2026-09-14 UTC: p95 310ms2026-09-15 UTC: p95 275ms2026-09-16 UTC: p95 409ms2026-09-17 UTC: p95 591ms2026-09-18 UTC: p95 376ms2026-09-19 UTC: p95 291ms2026-09-20 UTC: p95 254ms2026-09-21 UTC: p95 336ms2026-09-22 UTC: p95 336ms2026-09-23 UTC: p95 392ms2026-09-24 UTC: p95 458ms2026-09-25 UTC: p95 420ms2026-09-26 UTC: p95 496ms2026-09-27 UTC: p95 393ms2026-09-28 UTC: p95 405ms2026-09-29 UTC: p95 392ms2026-09-30 UTC: p95 423ms2026-10-01 UTC: p95 510ms2026-10-02 UTC: p95 426ms2026-10-03 UTC: p95 445ms2026-10-04 UTC: p95 489ms2026-10-05 UTC: p95 439ms
Sep 6Sep 20Oct 5
US-West
404msp95 · latest
1s500ms0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 464ms2026-09-07 UTC: p95 446ms2026-09-08 UTC: p95 394ms2026-09-09 UTC: p95 287ms2026-09-10 UTC: p95 303ms2026-09-11 UTC: p95 316ms2026-09-12 UTC: p95 328ms2026-09-13 UTC: p95 469ms2026-09-14 UTC: p95 225ms2026-09-15 UTC: p95 273ms2026-09-16 UTC: p95 467ms2026-09-17 UTC: p95 453ms2026-09-18 UTC: p95 493ms2026-09-19 UTC: p95 450ms2026-09-20 UTC: p95 540ms2026-09-21 UTC: p95 536ms2026-09-22 UTC: p95 568ms2026-09-23 UTC: p95 368ms2026-09-24 UTC: p95 362ms2026-09-25 UTC: p95 458ms2026-09-26 UTC: p95 563ms2026-09-27 UTC: p95 655ms2026-09-28 UTC: p95 719ms2026-09-29 UTC: p95 667ms2026-09-30 UTC: p95 651ms2026-10-01 UTC: p95 538ms2026-10-02 UTC: p95 402ms2026-10-03 UTC: p95 505ms2026-10-04 UTC: p95 478ms2026-10-05 UTC: p95 404ms
Sep 6Sep 20Oct 5
Europe
378msp95 · latest
1s500ms0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 387ms2026-09-07 UTC: p95 418ms2026-09-08 UTC: p95 399ms2026-09-09 UTC: p95 381ms2026-09-10 UTC: p95 394ms2026-09-11 UTC: p95 333ms2026-09-12 UTC: p95 460ms2026-09-13 UTC: p95 625ms2026-09-14 UTC: p95 307ms2026-09-15 UTC: p95 550ms2026-09-16 UTC: p95 478ms2026-09-17 UTC: p95 701ms2026-09-18 UTC: p95 546ms2026-09-19 UTC: p95 512ms2026-09-20 UTC: p95 578ms2026-09-21 UTC: p95 532ms2026-09-22 UTC: p95 556ms2026-09-23 UTC: p95 512ms2026-09-24 UTC: p95 267ms2026-09-25 UTC: p95 475ms2026-09-26 UTC: p95 537ms2026-09-27 UTC: p95 426ms2026-09-28 UTC: p95 457ms2026-09-29 UTC: p95 486ms2026-09-30 UTC: p95 433ms2026-10-01 UTC: p95 649ms2026-10-02 UTC: p95 534ms2026-10-03 UTC: p95 553ms2026-10-04 UTC: p95 502ms2026-10-05 UTC: p95 378ms
Sep 6Sep 20Oct 5
Asia-Pacific
722msp95 · latest
1s500ms0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 859ms2026-09-07 UTC: p95 811ms2026-09-08 UTC: p95 891ms2026-09-09 UTC: p95 708ms2026-09-10 UTC: p95 804ms2026-09-11 UTC: p95 993ms2026-09-12 UTC: p95 735ms2026-09-13 UTC: p95 597ms2026-09-14 UTC: p95 866ms2026-09-15 UTC: p95 624ms2026-09-16 UTC: p95 492ms2026-09-17 UTC: p95 627ms2026-09-18 UTC: p95 538ms2026-09-19 UTC: p95 538ms2026-09-20 UTC: p95 840ms2026-09-21 UTC: p95 566ms2026-09-22 UTC: p95 606ms2026-09-23 UTC: p95 696ms2026-09-24 UTC: p95 629ms2026-09-25 UTC: p95 750ms2026-09-26 UTC: p95 732ms2026-09-27 UTC: p95 904ms2026-09-28 UTC: p95 638ms2026-09-29 UTC: p95 846ms2026-09-30 UTC: p95 860ms2026-10-01 UTC: p95 792ms2026-10-02 UTC: p95 715ms2026-10-03 UTC: p95 719ms2026-10-04 UTC: p95 942ms2026-10-05 UTC: p95 722ms
Sep 6Sep 20Oct 5
US-Central
253msp95 · latest
2s1s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 518ms2026-09-07 UTC: p95 458ms2026-09-08 UTC: p95 582ms2026-09-09 UTC: p95 629ms2026-09-10 UTC: p95 522ms2026-09-11 UTC: p95 550ms2026-09-12 UTC: p95 659ms2026-09-13 UTC: p95 716ms2026-09-14 UTC: p95 564ms2026-09-15 UTC: p95 458ms2026-09-16 UTC: p95 410ms2026-09-17 UTC: p95 370ms2026-09-18 UTC: p95 308ms2026-09-19 UTC: p95 301ms2026-09-20 UTC: p95 240ms2026-09-21 UTC: p95 353ms2026-09-22 UTC: p95 472ms2026-09-23 UTC: p95 423ms2026-09-24 UTC: p95 1.2s2026-09-25 UTC: p95 866ms2026-09-26 UTC: p95 255ms2026-09-27 UTC: p95 208ms2026-09-28 UTC: p95 452ms2026-09-29 UTC: p95 520ms2026-09-30 UTC: p95 721ms2026-10-01 UTC: p95 442ms2026-10-02 UTC: p95 382ms2026-10-03 UTC: p95 269ms2026-10-04 UTC: p95 239ms2026-10-05 UTC: p95 253ms
Sep 6Sep 20Oct 5
Canada
531msp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 562ms2026-09-07 UTC: p95 323ms2026-09-08 UTC: p95 456ms2026-09-09 UTC: p95 425ms2026-09-10 UTC: p95 308ms2026-09-11 UTC: p95 256ms2026-09-12 UTC: p95 267ms2026-09-13 UTC: p95 385ms2026-09-14 UTC: p95 449ms2026-09-15 UTC: p95 524ms2026-09-16 UTC: p95 510ms2026-09-17 UTC: p95 381ms2026-09-18 UTC: p95 387ms2026-09-19 UTC: p95 352ms2026-09-20 UTC: p95 310ms2026-09-21 UTC: p95 269ms2026-09-22 UTC: p95 393ms2026-09-23 UTC: p95 499ms2026-09-24 UTC: p95 1.1s2026-09-25 UTC: p95 1.3s2026-09-26 UTC: p95 524ms2026-09-27 UTC: p95 432ms2026-09-28 UTC: p95 450ms2026-09-29 UTC: p95 433ms2026-09-30 UTC: p95 445ms2026-10-01 UTC: p95 282ms2026-10-02 UTC: p95 284ms2026-10-03 UTC: p95 208ms2026-10-04 UTC: p95 201ms2026-10-05 UTC: p95 531ms
Sep 6Sep 20Oct 5
UK
287msp95 · latest
1s500ms0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 427ms2026-09-07 UTC: p95 349ms2026-09-08 UTC: p95 266ms2026-09-09 UTC: p95 460ms2026-09-10 UTC: p95 543ms2026-09-11 UTC: p95 459ms2026-09-12 UTC: p95 520ms2026-09-13 UTC: p95 474ms2026-09-14 UTC: p95 394ms2026-09-15 UTC: p95 350ms2026-09-16 UTC: p95 415ms2026-09-17 UTC: p95 459ms2026-09-18 UTC: p95 321ms2026-09-19 UTC: p95 286ms2026-09-20 UTC: p95 280ms2026-09-21 UTC: p95 263ms2026-09-22 UTC: p95 273ms2026-09-23 UTC: p95 292ms2026-09-24 UTC: p95 478ms2026-09-25 UTC: p95 719ms2026-09-26 UTC: p95 425ms2026-09-27 UTC: p95 523ms2026-09-28 UTC: p95 601ms2026-09-29 UTC: p95 493ms2026-09-30 UTC: p95 599ms2026-10-01 UTC: p95 545ms2026-10-02 UTC: p95 436ms2026-10-03 UTC: p95 448ms2026-10-04 UTC: p95 278ms2026-10-05 UTC: p95 287ms
Sep 6Sep 20Oct 5
Southeast Asia
866msp95 · latest
2s1s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.3s2026-09-07 UTC: p95 1.5s2026-09-08 UTC: p95 1.2s2026-09-09 UTC: p95 1.7s2026-09-10 UTC: p95 1.7s2026-09-11 UTC: p95 1.1s2026-09-12 UTC: p95 1.1s2026-09-13 UTC: p95 678ms2026-09-14 UTC: p95 637ms2026-09-15 UTC: p95 631ms2026-09-16 UTC: p95 946ms2026-09-17 UTC: p95 1.1s2026-09-18 UTC: p95 1.3s2026-09-19 UTC: p95 1.1s2026-09-20 UTC: p95 1.5s2026-09-21 UTC: p95 1.7s2026-09-22 UTC: p95 1.6s2026-09-23 UTC: p95 1.4s2026-09-24 UTC: p95 1.7s2026-09-25 UTC: p95 1.4s2026-09-26 UTC: p95 1.3s2026-09-27 UTC: p95 1.6s2026-09-28 UTC: p95 1.6s2026-09-29 UTC: p95 1.9s2026-09-30 UTC: p95 1.4s2026-10-01 UTC: p95 1.7s2026-10-02 UTC: p95 1.1s2026-10-03 UTC: p95 1.2s2026-10-04 UTC: p95 683ms2026-10-05 UTC: p95 866ms
Sep 6Sep 20Oct 5
Australia
847msp95 · latest
2s1s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 714ms2026-09-07 UTC: p95 765ms2026-09-08 UTC: p95 858ms2026-09-09 UTC: p95 858ms2026-09-10 UTC: p95 948ms2026-09-11 UTC: p95 1.3s2026-09-12 UTC: p95 936ms2026-09-13 UTC: p95 1.2s2026-09-14 UTC: p95 1.1s2026-09-15 UTC: p95 995ms2026-09-16 UTC: p95 755ms2026-09-17 UTC: p95 667ms2026-09-18 UTC: p95 748ms2026-09-19 UTC: p95 969ms2026-09-20 UTC: p95 1.1s2026-09-21 UTC: p95 1.1s2026-09-22 UTC: p95 748ms2026-09-23 UTC: p95 774ms2026-09-24 UTC: p95 833ms2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 1.0s2026-09-27 UTC: p95 609ms2026-09-28 UTC: p95 790ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 751ms2026-10-02 UTC: p95 972ms2026-10-03 UTC: p95 1s2026-10-04 UTC: p95 637ms2026-10-05 UTC: p95 847ms
Sep 6Sep 20Oct 5
South America
760msp95 · latest
2s1s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 547ms2026-09-07 UTC: p95 610ms2026-09-08 UTC: p95 503ms2026-09-09 UTC: p95 566ms2026-09-10 UTC: p95 573ms2026-09-11 UTC: p95 975ms2026-09-12 UTC: p95 1.3s2026-09-13 UTC: p95 980ms2026-09-14 UTC: p95 1.1s2026-09-15 UTC: p95 1.0s2026-09-16 UTC: p95 569ms2026-09-17 UTC: p95 642ms2026-09-18 UTC: p95 921ms2026-09-19 UTC: p95 586ms2026-09-20 UTC: p95 575ms2026-09-21 UTC: p95 719ms2026-09-22 UTC: p95 535ms2026-09-23 UTC: p95 550ms2026-09-24 UTC: p95 987ms2026-09-25 UTC: p95 741ms2026-09-26 UTC: p95 839ms2026-09-27 UTC: p95 996ms2026-09-28 UTC: p95 1.2s2026-09-29 UTC: p95 1.4s2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 770ms2026-10-02 UTC: p95 753ms2026-10-03 UTC: p95 919ms2026-10-04 UTC: p95 643ms2026-10-05 UTC: p95 760ms
Sep 6Sep 20Oct 5

Is it Dialpad, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Dialpad -- it cannot diagnose Dialpad's own systems.

What we measured, function by function

Dialpad answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
  • APIprimaryUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational

Get an email when we see Dialpad go down, and when it is back

Get told when we measure this

We will tell you when our probes stop reaching Dialpad, and again when they can reach it again. That is our own measurement from ten regions, not Dialpad's status page. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when a measured outage opens, one when it closes, and a one-click unsubscribe in every one. We do not send anything else to this address.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 149msstatus code: 401checked: Oct 5, 2026, 7:57 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Dialpad normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 500msstatus code: 401checked: Oct 5, 2026, 7:47 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Dialpad normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 146msstatus code: 401checked: Oct 5, 2026, 7:30 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Dialpad normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 395msstatus code: 401checked: Oct 5, 2026, 7:43 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Dialpad normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 539msstatus code: 401checked: Oct 5, 2026, 7:33 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Dialpad normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 188msstatus code: 401checked: Oct 5, 2026, 7:53 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Dialpad normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 244msstatus code: 401checked: Oct 5, 2026, 7:32 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Dialpad normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    OperationalAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 440msstatus code: 401checked: Oct 5, 2026, 7:50 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Dialpad normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 409msstatus code: 401checked: Oct 5, 2026, 7:41 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Dialpad normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Operationallatency: 580msstatus code: 401checked: Oct 5, 2026, 7:41 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Dialpad normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Dialpad, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Dialpad yet, which is not evidence that nothing is wrong.

Recent outages

Service degradation affecting some IVR Customers, 45mdeclared on their status page2026-09-23
Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls, 19mdeclared on their status page2026-09-15
Investigating degraded calling performance for some EU numbers and destinations, 42mdeclared on their status page2026-09-03
Partial service disruption, 4h 37mdeclared on their status page2026-09-01
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up, 49mdeclared on their status page2026-08-21
Some customers may be experiencing errors using the fax API, 28mdeclared on their status page2026-07-28
Some customers may be experiencing degraded performance with IVR calls, 1h 24mdeclared on their status page2026-07-07
Inbound/Outbound Calling Potentially Impacted, 6h 16mdeclared on their status page2026-06-30

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Dialpad since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Dialpad covering any window you pick, with our measurements and Dialpad's own claim at the time, side by side.

Full availability history for Dialpad: 90-day availability by region, month-by-month uptime, and every incident on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Put this badge in your README

Dialpad uptime measured by RealUptimeLive, from this page's own readings.
[![Dialpad uptime measured by RealUptime](https://realuptime.io/outages/dialpad/badge.svg?days=30)](https://realuptime.io/outages/dialpad)
<a href="https://realuptime.io/outages/dialpad"><img src="https://realuptime.io/outages/dialpad/badge.svg?days=30" alt="Dialpad uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Dialpad's SLA implies, from our measurement

At or above your target

We measured none of downtime for Dialpad over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from Dialpad's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://dialpad.com/api/v2/users
secondary
https://www.dialpad.com/
secondary
https://status.dialpad.com/api/v2/status.json
RealUptime is not affiliated with Dialpad; the name identifies what we measured, and nothing here speaks for Dialpad's own team. We send a single web request to Dialpad from 10 regions on our own schedule and time the response. We do not see inside Dialpad's systems, do not use an account or real transaction, and are not the same signal Dialpad's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Dialpad is a real functional API call (marked “functional” above), not just a landing page, so a clean read there is a stronger signal than reachability alone, though it still does not cover every feature of the service. Read the full methodology.