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Outage tracker

Grafana Cloud: the full evidence record

The last 24 hours in detail, 47 days of measured availability, a 12-month summary, our own incident log, Grafana Cloud's declared record, and how the two compare.

← Back to Grafana Cloud's live status

We started measuring Grafana Cloud on August 22, 2026, which is 47 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me the next time we see Grafana Cloud go down

Measured by our own probes from ten regions, not Grafana Cloud's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Grafana Cloud's own status page declared. Below it, any public chatter we saw about Grafana Cloud and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Grafana Cloud's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Grafana Cloud in the last 24 hours, which is not evidence that nothing is wrong.
Grafana Cloud's status page
  1. Azure Monitor increased timeouts and errors in prod-eu-west-5: minor incident, from before this window to now, still open per their page.
  2. IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers: minor incident, from before this window to now, still open per their page.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Grafana Cloud's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Grafana Cloud next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East99.98%6443
US-West100.00%6436
Europe99.98%6366
Asia-Pacific100.00%6124
US-Central100.00%2480
Canada100.00%2482
UK100.00%2481
Southeast Asia100.00%2447
Australia100.00%2445
South America99.88%2471

Monthly summary

Tracking Grafana Cloud since Aug 22, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 22, 2026100%00 min
Sep 2026100%00 min
Oct 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Grafana Cloud: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Grafana Cloud's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Grafana Cloud in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Grafana Cloud's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for Grafana Cloud since we started measuring it on August 22, 2026. We show nothing from before that date.

Their declared record

Grafana Cloud's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian NumbersOngoing, minor incident
Oct 5, 2026, 4:17 PM UTC, open for 1d 7h so faridentified
their latest update (Oct 6, 2026, 1:42 PM UTC): This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we…
Degraded data source queriesMinor incident
Oct 4, 2026, 6:20 PM UTC to Oct 4, 2026, 6:33 PM UTC (14 min)resolved
their latest update (Oct 4, 2026, 6:33 PM UTC): Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.
Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi ArabiaAll systems operational
Oct 3, 2026, 1:53 PM UTC to Oct 3, 2026, 7:43 PM UTC (5h 50m)resolved
their latest update (Oct 3, 2026, 7:43 PM UTC): We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
Elevated Write Latency and Errors for Grafana Cloud Logs in Azure NetherlandsMinor incident
Oct 2, 2026, 10:03 AM UTC to Oct 2, 2026, 2:03 PM UTC (4h)resolved
their latest update (Oct 2, 2026, 2:03 PM UTC): Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)Minor incident
Sep 30, 2026, 12:40 PM UTC to Sep 30, 2026, 3:39 PM UTC (2h 59m)resolved
their latest update (Sep 30, 2026, 3:39 PM UTC): Between 12:09 and 15:39 UTC on September 30, Grafana Cloud Logs in AWS US East (VA) experienced intermittent elevated latency and a small number of failed requests. Impact has returned to normal levels and all services are operating as expected. Thank you for your patience.
Grafana Access IssuesMajor outage
Sep 28, 2026, 5:32 PM UTC to Sep 28, 2026, 7:21 PM UTC (1h 49m)resolved
their latest update (Sep 28, 2026, 7:21 PM UTC): This incident has been resolved.
Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)All systems operational
Sep 28, 2026, 12:02 PM UTC to Sep 28, 2026, 12:02 PM UTC (0 min)resolved
their latest update (Sep 28, 2026, 12:02 PM UTC): Between 09:39 and 10:03 UTC on September 28, 2026, some Grafana Cloud Logs customers in Azure Netherlands (EU) experienced intermittent errors sending log data, in two brief periods totaling approximately 14 minutes. This has been fully resolved and log ingestion is operating nor…
Cloud Provider Observability - Hosted Azure metrics issuesMinor incident
Sep 26, 2026, 2:11 AM UTC to Sep 26, 2026, 3:00 AM UTC (49 min)resolved
their latest update (Sep 26, 2026, 3:00 AM UTC): This incident has been resolved.
Azure Monitor increased timeouts and errors in prod-eu-west-5Ongoing, minor incident
Sep 23, 2026, 8:55 AM UTC, open for 13d 15h so farinvestigating
their latest update (Sep 23, 2026, 8:55 AM UTC): Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The issue remained ongoing as of 08:41 UTC. We are currently investi…
Kubernetes Observability Billing & Usage IncorrectMinor incident
Sep 22, 2026, 9:27 PM UTC to Sep 23, 2026, 2:06 PM UTC (16h 39m)resolved
their latest update (Sep 23, 2026, 2:06 PM UTC): This incident has been resolved.

Showing the 10 most recent of 82 incidents Grafana Cloud has declared in the history we hold.

These entries are Grafana Cloud's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How Grafana Cloud's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording Grafana Cloud's own status page on August 22, 2026, 45 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for Grafana Cloud since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

Grafana Cloud decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If Grafana Cloud believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.