Is New Relic down?
Operationalchecked 1 minute ago
We reached New Relic from all 10 regions we check.
As of Oct 5, 2026, 9:03 PM UTC, New Relic answered RealUptime's probes in all 10 regions that returned a reading.
No outage recorded in the 44 days we have measured New Relic (since Aug 22, 2026).
New Relic reports: All systems operational (“All Systems Operational”)
New Relic reports an active incident: Potential Service Interruption (all systems operational, since Sep 25, 2026, 2:23 AM UTC). Their summary currently reads “All systems operational” even so: the summary and the incident come from two separately polled feeds and can disagree.
New Relic's own component breakdown, as they publish it
- APM : EuropeOperational
- APM : JPOperational
- APM : USOperational
- APM Agent : EuropeOperational
- APM Agent : JPOperational
- APM Agent : USOperational
- Alerts : EuropeOperational
- Alerts : JPOperational
- Alerts : USOperational
- APM : EuropeOperational
- APM : JPOperational
- APM : USOperational
- Browser : EuropeOperational
- Browser : JPOperational
- Browser : USOperational
- Browser Agent : EuropeOperational
- Browser Agent : JPOperational
- Browser Agent : USOperational
- Auto-Telemetry with Pixie : EuropeOperational
- Auto-Telemetry with Pixie : JPOperational
- Auto-Telemetry with Pixie : USOperational
- Event API : EuropeOperational
- Event API : JPOperational
- Event API : USOperational
- Infrastructure : EuropeOperational
- Infrastructure : JPOperational
- Infrastructure : USOperational
- AWS Lambda Integration : EuropeOperational
- AWS Lambda Integration : JPOperational
- AWS Lambda Integration : USOperational
- Incident Intelligence API : EuropeOperational
- Incident Intelligence API : JPOperational
- Incident Intelligence API : USOperational
- Logs : EuropeOperational
- Logs : JPOperational
- Logs : USOperational
- Browser : EuropeOperational
- Browser : JPOperational
- Browser : USOperational
- Infrastructure Agent : EuropeOperational
- Infrastructure Agent : JPOperational
- Infrastructure Agent : USOperational
- Mobile : EuropeOperational
- Mobile : JPOperational
- Mobile : USOperational
- Dashboards : EuropeOperational
- Dashboards : JPOperational
- Dashboards : USOperational
- Log API : EuropeOperational
- Log API : JPOperational
- Log API : USOperational
- NRQL : EuropeOperational
- NRQL : JPOperational
- NRQL : USOperational
- Incident Intelligence : EuropeOperational
- Incident Intelligence : JPOperational
- Incident Intelligence : USOperational
- Metric API : EuropeOperational
- Metric API : JPOperational
- Metric API : USOperational
- Serverless : EuropeOperational
- Serverless : JPOperational
- Serverless : USOperational
- Infrastructure : EuropeOperational
- Infrastructure : JPOperational
- Infrastructure : USOperational
- Mobile Agent : EuropeOperational
- Mobile Agent : JPOperational
- Mobile Agent : USOperational
- Synthetics : EuropeOperational
- Synthetics : JPOperational
- Synthetics : USOperational
- Infrastructure Integrations : EuropeOperational
- Infrastructure Integrations : JPOperational
- Infrastructure Integrations : USOperational
- OTLP API : EuropeOperational
- OTLP API : JPOperational
- OTLP API : USOperational
- Logs : EuropeOperational
- Logs : JPOperational
- Logs : USOperational
- Trace API : EuropeOperational
- Trace API : JPOperational
- Trace API : USOperational
- isNewUserOperational
- Lookout : EuropeOperational
- Lookout : JPOperational
- Lookout : USOperational
- Synthetics : EuropeOperational
- Synthetics : JPOperational
- Synthetics : USOperational
- Mobile : EuropeOperational
- Mobile : JPOperational
- Mobile : USOperational
- Open Instrumentation : EuropeOperational
- Open Instrumentation : JPOperational
- Open Instrumentation : USOperational
- Proactive Detection : EuropeOperational
- Proactive Detection : JPOperational
- Proactive Detection : USOperational
These are New Relic's components, named and scored by New Relic. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.
This is New Relic's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.
New Relic response time, by region
Is it New Relic, or is it you?
Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not New Relic -- it cannot diagnose New Relic's own systems.
What we measured, function by function
New Relic answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.
- WebUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
- APIprimaryUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
Get an email when we see New Relic go down, and when it is back
Get told when we measure this
We will tell you when our probes stop reaching New Relic, and again when they can reach it again. That is our own measurement from ten regions, not New Relic's status page. No account, no card.
What we measured, and what people reported
- North AmericaOperationalUS-East, US-West, US-Central, Canada
- US-EastOperationallatency: 226msstatus code: 401checked: Oct 5, 2026, 8:55 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach New Relic normally. We do not have enough reports from US-East to say anything about what people there are seeing.
- US-WestOperationallatency: 408msstatus code: 401checked: Oct 5, 2026, 9:03 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach New Relic normally. We do not have enough reports from US-West to say anything about what people there are seeing.
- US-CentralOperationallatency: 272msstatus code: 401checked: Oct 5, 2026, 8:54 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach New Relic normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
- CanadaOperationallatency: 362msstatus code: 401checked: Oct 5, 2026, 8:47 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach New Relic normally. We do not have enough reports from Canada to say anything about what people there are seeing.
- South AmericaOperationallatency: 635msstatus code: 401checked: Oct 5, 2026, 8:45 PM UTC0 people in the last 5 minutesNot enough reports to sayOur South America probes reach New Relic normally. We do not have enough reports from South America to say anything about what people there are seeing.
- EuropeOperationalEurope, UK
- EuropeOperationallatency: 573msstatus code: 401checked: Oct 5, 2026, 9:03 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach New Relic normally. We do not have enough reports from Europe to say anything about what people there are seeing.
- UKOperationallatency: 342msstatus code: 401checked: Oct 5, 2026, 9:02 PM UTC0 people in the last 5 minutesNot enough reports to sayOur UK probes reach New Relic normally. We do not have enough reports from UK to say anything about what people there are seeing.
- Asia PacificOperationalAsia-Pacific, Southeast Asia, Australia
- Asia-PacificOperationallatency: 615msstatus code: 401checked: Oct 5, 2026, 8:58 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach New Relic normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
- Southeast AsiaOperationallatency: 950msstatus code: 401checked: Oct 5, 2026, 8:51 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach New Relic normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
- AustraliaOperationallatency: 794msstatus code: 401checked: Oct 5, 2026, 8:57 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach New Relic normally. We do not have enough reports from Australia to say anything about what people there are seeing.
Somewhere else or not sure: 0 people in the last 5 minutes
These are unverified reports from people using New Relic, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for New Relic yet, which is not evidence that nothing is wrong.
Recent outages
measured entries are our own probes' readings; declared entries are the vendor's. How this check works
We have been measuring New Relic since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.
Need this in writing? Generate an SLA evidence report for New Relic covering any window you pick, with our measurements and New Relic's own claim at the time, side by side.
Full availability history for New Relic: 90-day availability by region, month-by-month uptime, and every incident on record.
Monitor your own site the same way
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
Start monitoring your own serversPut this badge in your README
Live, from this page's own readings.[](https://realuptime.io/outages/new-relic)<a href="https://realuptime.io/outages/new-relic"><img src="https://realuptime.io/outages/new-relic/badge.svg?days=30" alt="New Relic uptime measured by RealUptime"></a>The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.
What New Relic's SLA implies, from our measurement
At or above your target
We measured none of downtime for New Relic over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.
By our measurement there is no shortfall to claim for this period.
This is computed from our own probe measurements, not from New Relic's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.