Is Shopify down?
Operationalchecked moments ago
We reached Shopify from all 10 regions we check.
As of Oct 5, 2026, 8:16 PM UTC, Shopify answered RealUptime's probes in all 10 regions that returned a reading.
Last outage: 2h 2m on Sep 3, 2026 (web surface, from Europe, US-East, Asia-Pacific and US-West).
Shopify reports: All systems operational (“All Systems Operational”)
Shopify reports an active incident: Klarna payment gateway is experiencing degraded performance (minor incident, since Sep 2, 2026, 7:52 PM UTC). Their summary currently reads “All systems operational” even so: the summary and the incident come from two separately polled feeds and can disagree.
Shopify's own component breakdown, as they publish it
- AdminOperational
- CheckoutOperational
- Reports and DashboardsOperational
- StorefrontOperational
- API & MobileOperational
- Third party servicesOperational
- SupportOperational
- Point of SaleOperational
- OxygenOperational
These are Shopify's components, named and scored by Shopify. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.
This is Shopify's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.
Shopify response time, by region
Is it Shopify, or is it you?
Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Shopify -- it cannot diagnose Shopify's own systems.
Get an email when we see Shopify go down, and when it is back
Get told when we measure this
We will tell you when our probes stop reaching Shopify, and again when they can reach it again. That is our own measurement from ten regions, not Shopify's status page. No account, no card.
What we measured, and what people reported
- North AmericaOperationalUS-East, US-West, US-Central, Canada
- US-EastOperationallatency: 126msstatus code: 200checked: Oct 5, 2026, 8:16 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Shopify normally. We do not have enough reports from US-East to say anything about what people there are seeing.
- US-WestOperationallatency: 1153msstatus code: 200checked: Oct 5, 2026, 8:16 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Shopify normally. We do not have enough reports from US-West to say anything about what people there are seeing.
- US-CentralOperationallatency: 1290msstatus code: 200checked: Oct 5, 2026, 8:12 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Shopify normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
- CanadaOperationallatency: 1061msstatus code: 200checked: Oct 5, 2026, 8:13 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Shopify normally. We do not have enough reports from Canada to say anything about what people there are seeing.
- South AmericaOperationallatency: 222msstatus code: 200checked: Oct 5, 2026, 8:13 PM UTC0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Shopify normally. We do not have enough reports from South America to say anything about what people there are seeing.
- EuropeOperationalEurope, UK
- EuropeOperationallatency: 196msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Shopify normally. We do not have enough reports from Europe to say anything about what people there are seeing.
- UKOperationallatency: 107msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Shopify normally. We do not have enough reports from UK to say anything about what people there are seeing.
- Asia PacificOperationalAsia-Pacific, Southeast Asia, Australia
- Asia-PacificOperationallatency: 215msstatus code: 200checked: Oct 5, 2026, 8:15 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Shopify normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
- Southeast AsiaOperationallatency: 263msstatus code: 200checked: Oct 5, 2026, 8:12 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Shopify normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
- AustraliaOperationallatency: 278msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Shopify normally. We do not have enough reports from Australia to say anything about what people there are seeing.
Somewhere else or not sure: 0 people in the last 5 minutes
These are unverified reports from people using Shopify, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Shopify yet, which is not evidence that nothing is wrong.
Recent outages
measured entries are our own probes' readings; declared entries are the vendor's. How this check works
We have been measuring Shopify since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.
Need this in writing? Generate an SLA evidence report for Shopify covering any window you pick, with our measurements and Shopify's own claim at the time, side by side.
Full availability history for Shopify: 90-day availability by region, month-by-month uptime, and every incident on record.
Monitor your own site the same way
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
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What Shopify's SLA implies, from our measurement
At or above your target
We measured none of downtime for Shopify over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.
By our measurement there is no shortfall to claim for this period.
This is computed from our own probe measurements, not from Shopify's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.