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Outage tracker / Shopify

Is Shopify down?

I'm having a problem

Operationalchecked moments ago

We reached Shopify from all 10 regions we check.

As of Oct 5, 2026, 8:16 PM UTC, Shopify answered RealUptime's probes in all 10 regions that returned a reading.

Reachability verified

Last outage: 2h 2m on Sep 3, 2026 (web surface, from Europe, US-East, Asia-Pacific and US-West).

Shopify reports an active incident: "Klarna payment gateway is experiencing degraded performance" (minor incident, since Sep 2, 2026, 7:52 PM UTC). That is their claim, not our measurement: our probes are currently reaching Shopify, and an incident they declare can affect parts of the service our checks do not exercise. We show both and never merge them.

our independent probeslive · checked Oct 5, 2026, 8:16 PM UTC
US-East126 msOperational
US-West1153 msOperational
Europe196 msOperational
Asia-Pacific215 msOperational
US-Central1290 msOperational
Canada1061 msOperational
UK107 msOperational
Southeast Asia263 msOperational
Australia278 msOperational
South America222 msOperational
their status pagetheir claim, not our reading

Shopify reports: All systems operational (“All Systems Operational”)

from Shopify's own status page, checked Oct 5, 2026, 7:52 PM UTC

Shopify reports an active incident: Klarna payment gateway is experiencing degraded performance (minor incident, since Sep 2, 2026, 7:52 PM UTC). Their summary currently reads “All systems operational” even so: the summary and the incident come from two separately polled feeds and can disagree.

Our probes and Shopify's own status page agree: both show Shopify as reachable right now.

Shopify's own component breakdown, as they publish it

  • AdminOperational
  • CheckoutOperational
  • Reports and DashboardsOperational
  • StorefrontOperational
  • API & MobileOperational
  • Third party servicesOperational
  • SupportOperational
  • Point of SaleOperational
  • OxygenOperational

These are Shopify's components, named and scored by Shopify. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Shopify's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Shopify response time, by region

US-East
248msp95 · latest
500ms250ms0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 500ms. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 239ms2026-09-07 UTC: p95 211ms2026-09-08 UTC: p95 228ms2026-09-09 UTC: p95 226ms2026-09-10 UTC: p95 265ms2026-09-11 UTC: p95 273ms2026-09-12 UTC: p95 227ms2026-09-13 UTC: p95 206ms2026-09-14 UTC: p95 375ms2026-09-15 UTC: p95 368ms2026-09-16 UTC: p95 430ms2026-09-17 UTC: p95 365ms2026-09-18 UTC: p95 315ms2026-09-19 UTC: p95 303ms2026-09-20 UTC: p95 327ms2026-09-21 UTC: p95 370ms2026-09-22 UTC: p95 361ms2026-09-23 UTC: p95 356ms2026-09-24 UTC: p95 396ms2026-09-25 UTC: p95 334ms2026-09-26 UTC: p95 299ms2026-09-27 UTC: p95 249ms2026-09-28 UTC: p95 328ms2026-09-29 UTC: p95 312ms2026-09-30 UTC: p95 364ms2026-10-01 UTC: p95 370ms2026-10-02 UTC: p95 370ms2026-10-03 UTC: p95 308ms2026-10-04 UTC: p95 290ms2026-10-05 UTC: p95 248ms
Sep 6Sep 20Oct 5
US-West
1.8sp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 785ms2026-09-07 UTC: p95 756ms2026-09-08 UTC: p95 593ms2026-09-09 UTC: p95 491ms2026-09-10 UTC: p95 671ms2026-09-11 UTC: p95 600ms2026-09-12 UTC: p95 593ms2026-09-13 UTC: p95 674ms2026-09-14 UTC: p95 883ms2026-09-15 UTC: p95 1.1s2026-09-16 UTC: p95 924ms2026-09-17 UTC: p95 233ms2026-09-18 UTC: p95 992ms2026-09-19 UTC: p95 654ms2026-09-20 UTC: p95 677ms2026-09-21 UTC: p95 1.2s2026-09-22 UTC: p95 1.1s2026-09-23 UTC: p95 699ms2026-09-24 UTC: p95 1.2s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.2s2026-09-27 UTC: p95 758ms2026-09-28 UTC: p95 1.3s2026-09-29 UTC: p95 1.2s2026-09-30 UTC: p95 1.3s2026-10-01 UTC: p95 1.8s2026-10-02 UTC: p95 1.8s2026-10-03 UTC: p95 1.8s2026-10-04 UTC: p95 1.8s2026-10-05 UTC: p95 1.8s
Sep 6Sep 20Oct 5
Europe
280msp95 · latest
500ms250ms0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 500ms. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 237ms2026-09-07 UTC: p95 226ms2026-09-08 UTC: p95 211ms2026-09-09 UTC: p95 245ms2026-09-10 UTC: p95 296ms2026-09-11 UTC: p95 303ms2026-09-12 UTC: p95 288ms2026-09-13 UTC: p95 316ms2026-09-14 UTC: p95 261ms2026-09-15 UTC: p95 276ms2026-09-16 UTC: p95 406ms2026-09-17 UTC: p95 237ms2026-09-18 UTC: p95 245ms2026-09-19 UTC: p95 250ms2026-09-20 UTC: p95 248ms2026-09-21 UTC: p95 273ms2026-09-22 UTC: p95 291ms2026-09-23 UTC: p95 282ms2026-09-24 UTC: p95 394ms2026-09-25 UTC: p95 432ms2026-09-26 UTC: p95 416ms2026-09-27 UTC: p95 454ms2026-09-28 UTC: p95 354ms2026-09-29 UTC: p95 403ms2026-09-30 UTC: p95 394ms2026-10-01 UTC: p95 320ms2026-10-02 UTC: p95 328ms2026-10-03 UTC: p95 383ms2026-10-04 UTC: p95 323ms2026-10-05 UTC: p95 280ms
Sep 6Sep 20Oct 5
Asia-Pacific
644msp95 · latest
2s1s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 770ms2026-09-07 UTC: p95 710ms2026-09-08 UTC: p95 627ms2026-09-09 UTC: p95 693ms2026-09-10 UTC: p95 713ms2026-09-11 UTC: p95 670ms2026-09-12 UTC: p95 672ms2026-09-13 UTC: p95 660ms2026-09-14 UTC: p95 595ms2026-09-15 UTC: p95 572ms2026-09-16 UTC: p95 710ms2026-09-17 UTC: p95 655ms2026-09-18 UTC: p95 688ms2026-09-19 UTC: p95 725ms2026-09-20 UTC: p95 752ms2026-09-21 UTC: p95 1.2s2026-09-22 UTC: p95 1.1s2026-09-23 UTC: p95 1.3s2026-09-24 UTC: p95 1.3s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 1.1s2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 965ms2026-09-30 UTC: p95 964ms2026-10-01 UTC: p95 665ms2026-10-02 UTC: p95 585ms2026-10-03 UTC: p95 617ms2026-10-04 UTC: p95 669ms2026-10-05 UTC: p95 644ms
Sep 6Sep 20Oct 5
US-Central
1.4sp95 · latest
2s1s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 993ms2026-09-07 UTC: p95 973ms2026-09-08 UTC: p95 948ms2026-09-09 UTC: p95 778ms2026-09-10 UTC: p95 1.1s2026-09-11 UTC: p95 1.1s2026-09-12 UTC: p95 755ms2026-09-13 UTC: p95 1.1s2026-09-14 UTC: p95 1.1s2026-09-15 UTC: p95 822ms2026-09-16 UTC: p95 1.1s2026-09-17 UTC: p95 1.2s2026-09-18 UTC: p95 1.1s2026-09-19 UTC: p95 544ms2026-09-20 UTC: p95 559ms2026-09-21 UTC: p95 542ms2026-09-22 UTC: p95 990ms2026-09-23 UTC: p95 1.0s2026-09-24 UTC: p95 962ms2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 988ms2026-09-27 UTC: p95 985ms2026-09-28 UTC: p95 964ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 1.2s2026-10-01 UTC: p95 1.5s2026-10-02 UTC: p95 1.3s2026-10-03 UTC: p95 1.5s2026-10-04 UTC: p95 1.6s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5
Canada
1.4sp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 798ms2026-09-07 UTC: p95 853ms2026-09-08 UTC: p95 760ms2026-09-09 UTC: p95 604ms2026-09-10 UTC: p95 703ms2026-09-11 UTC: p95 434ms2026-09-12 UTC: p95 612ms2026-09-13 UTC: p95 773ms2026-09-14 UTC: p95 786ms2026-09-15 UTC: p95 655ms2026-09-16 UTC: p95 564ms2026-09-17 UTC: p95 573ms2026-09-18 UTC: p95 555ms2026-09-19 UTC: p95 595ms2026-09-20 UTC: p95 604ms2026-09-21 UTC: p95 548ms2026-09-22 UTC: p95 532ms2026-09-23 UTC: p95 496ms2026-09-24 UTC: p95 816ms2026-09-25 UTC: p95 908ms2026-09-26 UTC: p95 902ms2026-09-27 UTC: p95 965ms2026-09-28 UTC: p95 830ms2026-09-29 UTC: p95 833ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 1.2s2026-10-02 UTC: p95 1.4s2026-10-03 UTC: p95 1.4s2026-10-04 UTC: p95 1.4s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5
UK
275msp95 · latest
1s500ms0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 303ms2026-09-07 UTC: p95 375ms2026-09-08 UTC: p95 308ms2026-09-09 UTC: p95 287ms2026-09-10 UTC: p95 393ms2026-09-11 UTC: p95 292ms2026-09-12 UTC: p95 331ms2026-09-13 UTC: p95 267ms2026-09-14 UTC: p95 289ms2026-09-15 UTC: p95 261ms2026-09-16 UTC: p95 265ms2026-09-17 UTC: p95 249ms2026-09-18 UTC: p95 220ms2026-09-19 UTC: p95 254ms2026-09-20 UTC: p95 303ms2026-09-21 UTC: p95 397ms2026-09-22 UTC: p95 454ms2026-09-23 UTC: p95 510ms2026-09-24 UTC: p95 564ms2026-09-25 UTC: p95 482ms2026-09-26 UTC: p95 547ms2026-09-27 UTC: p95 470ms2026-09-28 UTC: p95 487ms2026-09-29 UTC: p95 444ms2026-09-30 UTC: p95 429ms2026-10-01 UTC: p95 332ms2026-10-02 UTC: p95 326ms2026-10-03 UTC: p95 277ms2026-10-04 UTC: p95 300ms2026-10-05 UTC: p95 275ms
Sep 6Sep 20Oct 5
Southeast Asia
891msp95 · latest
2s1s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.0s2026-09-07 UTC: p95 930ms2026-09-08 UTC: p95 888ms2026-09-09 UTC: p95 975ms2026-09-10 UTC: p95 847ms2026-09-11 UTC: p95 997ms2026-09-12 UTC: p95 855ms2026-09-13 UTC: p95 941ms2026-09-14 UTC: p95 796ms2026-09-15 UTC: p95 874ms2026-09-16 UTC: p95 784ms2026-09-17 UTC: p95 792ms2026-09-18 UTC: p95 1.0s2026-09-19 UTC: p95 939ms2026-09-20 UTC: p95 952ms2026-09-21 UTC: p95 1.4s2026-09-22 UTC: p95 1.3s2026-09-23 UTC: p95 1.3s2026-09-24 UTC: p95 1.1s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.3s2026-09-27 UTC: p95 1.1s2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 975ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 485ms2026-10-02 UTC: p95 560ms2026-10-03 UTC: p95 562ms2026-10-04 UTC: p95 628ms2026-10-05 UTC: p95 891ms
Sep 6Sep 20Oct 5
Australia
997msp95 · latest
2s1s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.0s2026-09-07 UTC: p95 899ms2026-09-08 UTC: p95 787ms2026-09-09 UTC: p95 711ms2026-09-10 UTC: p95 890ms2026-09-11 UTC: p95 802ms2026-09-12 UTC: p95 916ms2026-09-13 UTC: p95 1.1s2026-09-14 UTC: p95 974ms2026-09-15 UTC: p95 789ms2026-09-16 UTC: p95 815ms2026-09-17 UTC: p95 792ms2026-09-18 UTC: p95 919ms2026-09-19 UTC: p95 888ms2026-09-20 UTC: p95 948ms2026-09-21 UTC: p95 1.1s2026-09-22 UTC: p95 942ms2026-09-23 UTC: p95 856ms2026-09-24 UTC: p95 883ms2026-09-25 UTC: p95 942ms2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 950ms2026-09-28 UTC: p95 836ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 691ms2026-10-01 UTC: p95 988ms2026-10-02 UTC: p95 1.0s2026-10-03 UTC: p95 917ms2026-10-04 UTC: p95 920ms2026-10-05 UTC: p95 997ms
Sep 6Sep 20Oct 5
South America
886msp95 · latest
2s1s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 892ms2026-09-07 UTC: p95 773ms2026-09-08 UTC: p95 926ms2026-09-09 UTC: p95 814ms2026-09-10 UTC: p95 830ms2026-09-11 UTC: p95 805ms2026-09-12 UTC: p95 920ms2026-09-13 UTC: p95 896ms2026-09-14 UTC: p95 774ms2026-09-15 UTC: p95 812ms2026-09-16 UTC: p95 787ms2026-09-17 UTC: p95 996ms2026-09-18 UTC: p95 1.1s2026-09-19 UTC: p95 1.1s2026-09-20 UTC: p95 1.1s2026-09-21 UTC: p95 971ms2026-09-22 UTC: p95 877ms2026-09-23 UTC: p95 1.1s2026-09-24 UTC: p95 949ms2026-09-25 UTC: p95 892ms2026-09-26 UTC: p95 967ms2026-09-27 UTC: p95 1.0s2026-09-28 UTC: p95 989ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 913ms2026-10-01 UTC: p95 729ms2026-10-02 UTC: p95 1.1s2026-10-03 UTC: p95 1.1s2026-10-04 UTC: p95 890ms2026-10-05 UTC: p95 886ms
Sep 6Sep 20Oct 5

Is it Shopify, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Shopify -- it cannot diagnose Shopify's own systems.

Get an email when we see Shopify go down, and when it is back

Get told when we measure this

We will tell you when our probes stop reaching Shopify, and again when they can reach it again. That is our own measurement from ten regions, not Shopify's status page. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when a measured outage opens, one when it closes, and a one-click unsubscribe in every one. We do not send anything else to this address.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 126msstatus code: 200checked: Oct 5, 2026, 8:16 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Shopify normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 1153msstatus code: 200checked: Oct 5, 2026, 8:16 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Shopify normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 1290msstatus code: 200checked: Oct 5, 2026, 8:12 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Shopify normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 1061msstatus code: 200checked: Oct 5, 2026, 8:13 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Shopify normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 222msstatus code: 200checked: Oct 5, 2026, 8:13 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Shopify normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 196msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Shopify normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 107msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Shopify normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    OperationalAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 215msstatus code: 200checked: Oct 5, 2026, 8:15 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Shopify normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 263msstatus code: 200checked: Oct 5, 2026, 8:12 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Shopify normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Operationallatency: 278msstatus code: 200checked: Oct 5, 2026, 8:14 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Shopify normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Shopify, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Shopify yet, which is not evidence that nothing is wrong.

Recent outages

Shop App, Shop Pay & Shop Pay Installments are unavailable, 2h 59mdeclared on their status page2026-09-18
Some customers experiencing issues with the Shop App, 22mdeclared on their status page2026-09-18
Shopify Admins are experiencing degraded performance, 3h 35mdeclared on their status page2026-09-15
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin, 2h 9mdeclared on their status page2026-09-06
Outage, 2h 2mmeasured by our probes · Europe and US-East and Asia-Pacific and US-West2026-09-03
Klarna payment gateway is experiencing degraded performancedeclared on their status page2026-09-02
Chat support on Shopify Help Center is temporarily unavailable, 19mdeclared on their status page2026-08-27
Shop Pay unavailable, 33mdeclared on their status page2025-06-24

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Shopify since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Shopify covering any window you pick, with our measurements and Shopify's own claim at the time, side by side.

Full availability history for Shopify: 90-day availability by region, month-by-month uptime, and every incident on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Put this badge in your README

Shopify uptime measured by RealUptimeLive, from this page's own readings.
[![Shopify uptime measured by RealUptime](https://realuptime.io/outages/shopify/badge.svg?days=30)](https://realuptime.io/outages/shopify)
<a href="https://realuptime.io/outages/shopify"><img src="https://realuptime.io/outages/shopify/badge.svg?days=30" alt="Shopify uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Shopify's SLA implies, from our measurement

At or above your target

We measured none of downtime for Shopify over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from Shopify's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primary
https://www.shopify.com/
secondary
https://www.shopifystatus.com/
RealUptime is not affiliated with Shopify; the name identifies what we measured, and nothing here speaks for Shopify's own team. We send a single web request to Shopify from 10 regions on our own schedule and time the response. We do not see inside Shopify's systems, do not use an account or real transaction, and are not the same signal Shopify's own team has access to. Treat this as one external data point, not a verdict. What we check for Shopify proves reachability only: the endpoints above answer, but that does not confirm the underlying product or account features work. Read the full methodology.