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Outage tracker

Twilio: the full evidence record

The last 24 hours in detail, 48 days of measured availability, a 12-month summary, our own incident log, Twilio's declared record, and how the two compare.

← Back to Twilio's live status

We started measuring Twilio on August 20, 2026, which is 48 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me the next time we see Twilio go down

Measured by our own probes from ten regions, not Twilio's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Twilio's own status page declared. Below it, any public chatter we saw about Twilio and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Twilio's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Unverified user reportsNo reports about Twilio in the last 24 hours, which is not evidence that nothing is wrong.
Twilio's status page
  1. MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States: minor incident, from before this window to now, still open per their page.
  2. MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers.: minor incident, from before this window to now, still open per their page.
  3. SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States: minor incident, from 04:15 UTC to 05:00 UTC.
  4. Delayed Messaging Logs and Status Callbacks in IE1 Region: minor incident, from 08:45 UTC to 11:15 UTC.
  5. SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France: minor incident, from 09:30 UTC to 15:30 UTC.
  6. Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers: minor incident, from 10:30 UTC to 14:00 UTC.
  7. SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil: minor incident, from 14:45 UTC to now, still open per their page.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Twilio's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Twilio next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

  • Confirmation probe15:01 UTC, Australia: a new incident on their status page prompted an extra probe. Result: Twilio answered normally.
  • Confirmation probe15:01 UTC, US-West: a new incident on their status page prompted an extra probe. Result: Twilio answered normally.
  • Confirmation probe15:01 UTC, US-East: a new incident on their status page prompted an extra probe. Result: Twilio answered normally.
  • Confirmation probe15:01 UTC, Canada: a new incident on their status page prompted an extra probe. Result: Twilio answered normally.
  • Confirmation probe15:00 UTC, Asia-Pacific: a new incident on their status page prompted an extra probe. Result: Twilio answered normally.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East99.96%6670
US-West100.00%6660
Europe99.98%6595
Asia-Pacific100.00%6347
US-Central100.00%2454
Canada100.00%2457
UK100.00%2452
Southeast Asia100.00%2423
Australia100.00%2417
South America100.00%2440

Monthly summary

Tracking Twilio since Aug 20, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 20, 2026100%00 min
Sep 2026100%00 min
Oct 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Twilio: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Twilio's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Twilio in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Twilio's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for Twilio since we started measuring it on August 20, 2026. We show nothing from before that date.

Their declared record

Twilio's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilOngoing, minor incident
Oct 5, 2026, 2:49 PM UTC, open for 7h 10m so farmonitoring
their latest update (Oct 5, 2026, 8:50 PM UTC): We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone NumbersMinor incident
Oct 5, 2026, 10:33 AM UTC to Oct 5, 2026, 1:51 PM UTC (3h 18m)resolved
their latest update (Oct 5, 2026, 1:51 PM UTC): The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in FranceMinor incident
Oct 5, 2026, 9:43 AM UTC to Oct 5, 2026, 3:23 PM UTC (5h 40m)resolved
their latest update (Oct 5, 2026, 3:23 PM UTC): The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.
Delayed Messaging Logs and Status Callbacks in IE1 RegionMinor incident
Oct 5, 2026, 8:50 AM UTC to Oct 5, 2026, 11:04 AM UTC (2h 14m)resolved
their latest update (Oct 5, 2026, 11:04 AM UTC): The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United StatesMinor incident
Oct 5, 2026, 4:28 AM UTC to Oct 5, 2026, 4:48 AM UTC (19 min)resolved
their latest update (Oct 5, 2026, 4:48 AM UTC): The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally.
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom IsraelMinor incident
Oct 4, 2026, 7:49 AM UTC to Oct 4, 2026, 6:19 PM UTC (10h 30m)resolved
their latest update (Oct 4, 2026, 6:19 PM UTC): The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel is operating normally.
Degraded Service in london-ix edge in ie1 TNXMinor incident
Oct 3, 2026, 8:38 PM UTC to Oct 3, 2026, 9:13 PM UTC (36 min)resolved
their latest update (Oct 3, 2026, 9:13 PM UTC): We have confirmed there was no customer impact, and this incident has been resolved.
SMS Delivery Delays from Twilio to Banglalink BangladeshMinor incident
Oct 3, 2026, 11:07 AM UTC to Oct 3, 2026, 7:40 PM UTC (8h 33m)resolved
their latest update (Oct 3, 2026, 7:40 PM UTC): The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.
SMS Delivery Delays from Twilio to Magti GSM GeorgiaMinor incident
Oct 3, 2026, 9:07 AM UTC to Oct 3, 2026, 6:22 PM UTC (9h 15m)resolved
their latest update (Oct 3, 2026, 6:22 PM UTC): The incident has been resolved and SMS delivery from Twilio to Magti GSM network subscribers in Georgia is operating normally.
SMS Delivery Delays and Failures from Twilio to Hi3G ItalyMinor incident
Oct 2, 2026, 9:48 PM UTC to Oct 3, 2026, 11:22 AM UTC (13h 35m)resolved
their latest update (Oct 3, 2026, 11:22 AM UTC): The incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.

Showing the 10 most recent of 330 incidents Twilio has declared in the history we hold.

These entries are Twilio's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How Twilio's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording Twilio's own status page on August 20, 2026, 46 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for Twilio since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

Twilio decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If Twilio believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.