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Outage tracker / HBO Max

Is HBO Max down?

I'm having a problem

Operationalchecked moments ago

We reached HBO Max from all 10 regions we check.

As of Oct 5, 2026, 8:18 PM UTC, HBO Max answered RealUptime's probes in all 10 regions that returned a reading.

Functional endpoints verified

No outage recorded in the 46 days we have measured HBO Max (since Aug 20, 2026).

Email me the next time we see HBO Max go down

Measured by our own probes from ten regions, not HBO Max's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

our independent probeslive · checked Oct 5, 2026, 8:18 PM UTC
US-East249 msOperational
US-West274 msOperational
Europe261 msOperational
Asia-Pacific205 msOperational
US-Central310 msOperational
Canada204 msOperational
UK222 msOperational
Southeast Asia620 msOperational
Australia1276 msOperational
South America888 msOperational
their status pagetheir claim, not our reading

HBO Max publishes no status feed we can read, so the only independent reading here is ours on the left.

HBO Max response time, by region

US-East
432msp95 · latest
1s500ms0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 493ms2026-09-07 UTC: p95 395ms2026-09-08 UTC: p95 422ms2026-09-09 UTC: p95 431ms2026-09-10 UTC: p95 388ms2026-09-11 UTC: p95 387ms2026-09-12 UTC: p95 483ms2026-09-13 UTC: p95 388ms2026-09-14 UTC: p95 385ms2026-09-15 UTC: p95 337ms2026-09-16 UTC: p95 426ms2026-09-17 UTC: p95 394ms2026-09-18 UTC: p95 415ms2026-09-19 UTC: p95 382ms2026-09-20 UTC: p95 380ms2026-09-21 UTC: p95 367ms2026-09-22 UTC: p95 402ms2026-09-23 UTC: p95 407ms2026-09-24 UTC: p95 558ms2026-09-25 UTC: p95 482ms2026-09-26 UTC: p95 419ms2026-09-27 UTC: p95 346ms2026-09-28 UTC: p95 365ms2026-09-29 UTC: p95 361ms2026-09-30 UTC: p95 384ms2026-10-01 UTC: p95 502ms2026-10-02 UTC: p95 342ms2026-10-03 UTC: p95 441ms2026-10-04 UTC: p95 390ms2026-10-05 UTC: p95 432ms
Sep 6Sep 20Oct 5
US-West
639msp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.4s2026-09-07 UTC: p95 1.5s2026-09-08 UTC: p95 1.3s2026-09-09 UTC: p95 453ms2026-09-10 UTC: p95 417ms2026-09-11 UTC: p95 417ms2026-09-12 UTC: p95 301ms2026-09-13 UTC: p95 319ms2026-09-14 UTC: p95 272ms2026-09-15 UTC: p95 508ms2026-09-16 UTC: p95 536ms2026-09-17 UTC: p95 625ms2026-09-18 UTC: p95 555ms2026-09-19 UTC: p95 513ms2026-09-20 UTC: p95 585ms2026-09-21 UTC: p95 569ms2026-09-22 UTC: p95 560ms2026-09-23 UTC: p95 567ms2026-09-24 UTC: p95 574ms2026-09-25 UTC: p95 588ms2026-09-26 UTC: p95 510ms2026-09-27 UTC: p95 446ms2026-09-28 UTC: p95 537ms2026-09-29 UTC: p95 507ms2026-09-30 UTC: p95 630ms2026-10-01 UTC: p95 689ms2026-10-02 UTC: p95 650ms2026-10-03 UTC: p95 539ms2026-10-04 UTC: p95 553ms2026-10-05 UTC: p95 639ms
Sep 6Sep 20Oct 5
Europe
241msp95 · latest
1s500ms0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 307ms2026-09-07 UTC: p95 366ms2026-09-08 UTC: p95 298ms2026-09-09 UTC: p95 355ms2026-09-10 UTC: p95 396ms2026-09-11 UTC: p95 511ms2026-09-12 UTC: p95 238ms2026-09-13 UTC: p95 367ms2026-09-14 UTC: p95 255ms2026-09-15 UTC: p95 275ms2026-09-16 UTC: p95 254ms2026-09-17 UTC: p95 274ms2026-09-18 UTC: p95 251ms2026-09-19 UTC: p95 248ms2026-09-20 UTC: p95 254ms2026-09-21 UTC: p95 271ms2026-09-22 UTC: p95 270ms2026-09-23 UTC: p95 265ms2026-09-24 UTC: p95 277ms2026-09-25 UTC: p95 279ms2026-09-26 UTC: p95 279ms2026-09-27 UTC: p95 247ms2026-09-28 UTC: p95 256ms2026-09-29 UTC: p95 258ms2026-09-30 UTC: p95 258ms2026-10-01 UTC: p95 237ms2026-10-02 UTC: p95 239ms2026-10-03 UTC: p95 262ms2026-10-04 UTC: p95 587ms2026-10-05 UTC: p95 241ms
Sep 6Sep 20Oct 5
Asia-Pacific
653msp95 · latest
1s500ms0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 477ms2026-09-07 UTC: p95 554ms2026-09-08 UTC: p95 540ms2026-09-09 UTC: p95 559ms2026-09-10 UTC: p95 492ms2026-09-11 UTC: p95 579ms2026-09-12 UTC: p95 526ms2026-09-13 UTC: p95 486ms2026-09-14 UTC: p95 425ms2026-09-15 UTC: p95 623ms2026-09-16 UTC: p95 480ms2026-09-17 UTC: p95 624ms2026-09-18 UTC: p95 628ms2026-09-19 UTC: p95 688ms2026-09-20 UTC: p95 560ms2026-09-21 UTC: p95 651ms2026-09-22 UTC: p95 620ms2026-09-23 UTC: p95 663ms2026-09-24 UTC: p95 575ms2026-09-25 UTC: p95 554ms2026-09-26 UTC: p95 592ms2026-09-27 UTC: p95 764ms2026-09-28 UTC: p95 583ms2026-09-29 UTC: p95 489ms2026-09-30 UTC: p95 584ms2026-10-01 UTC: p95 581ms2026-10-02 UTC: p95 540ms2026-10-03 UTC: p95 567ms2026-10-04 UTC: p95 589ms2026-10-05 UTC: p95 653ms
Sep 6Sep 20Oct 5
US-Central
500msp95 · latest
1s500ms0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 453ms2026-09-07 UTC: p95 405ms2026-09-08 UTC: p95 544ms2026-09-09 UTC: p95 449ms2026-09-10 UTC: p95 384ms2026-09-11 UTC: p95 389ms2026-09-12 UTC: p95 490ms2026-09-13 UTC: p95 608ms2026-09-14 UTC: p95 458ms2026-09-15 UTC: p95 439ms2026-09-16 UTC: p95 500ms2026-09-17 UTC: p95 529ms2026-09-18 UTC: p95 493ms2026-09-19 UTC: p95 440ms2026-09-20 UTC: p95 483ms2026-09-21 UTC: p95 444ms2026-09-22 UTC: p95 487ms2026-09-23 UTC: p95 454ms2026-09-24 UTC: p95 476ms2026-09-25 UTC: p95 396ms2026-09-26 UTC: p95 426ms2026-09-27 UTC: p95 411ms2026-09-28 UTC: p95 477ms2026-09-29 UTC: p95 420ms2026-09-30 UTC: p95 742ms2026-10-01 UTC: p95 382ms2026-10-02 UTC: p95 379ms2026-10-03 UTC: p95 347ms2026-10-04 UTC: p95 453ms2026-10-05 UTC: p95 500ms
Sep 6Sep 20Oct 5
Canada
535msp95 · latest
1s500ms0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 467ms2026-09-07 UTC: p95 468ms2026-09-08 UTC: p95 428ms2026-09-09 UTC: p95 463ms2026-09-10 UTC: p95 440ms2026-09-11 UTC: p95 454ms2026-09-12 UTC: p95 455ms2026-09-13 UTC: p95 499ms2026-09-14 UTC: p95 512ms2026-09-15 UTC: p95 481ms2026-09-16 UTC: p95 446ms2026-09-17 UTC: p95 433ms2026-09-18 UTC: p95 429ms2026-09-19 UTC: p95 437ms2026-09-20 UTC: p95 414ms2026-09-21 UTC: p95 488ms2026-09-22 UTC: p95 479ms2026-09-23 UTC: p95 452ms2026-09-24 UTC: p95 461ms2026-09-25 UTC: p95 462ms2026-09-26 UTC: p95 484ms2026-09-27 UTC: p95 437ms2026-09-28 UTC: p95 461ms2026-09-29 UTC: p95 488ms2026-09-30 UTC: p95 439ms2026-10-01 UTC: p95 460ms2026-10-02 UTC: p95 465ms2026-10-03 UTC: p95 470ms2026-10-04 UTC: p95 520ms2026-10-05 UTC: p95 535ms
Sep 6Sep 20Oct 5
UK
218msp95 · latest
1s500ms0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 355ms2026-09-07 UTC: p95 314ms2026-09-08 UTC: p95 319ms2026-09-09 UTC: p95 266ms2026-09-10 UTC: p95 290ms2026-09-11 UTC: p95 269ms2026-09-12 UTC: p95 270ms2026-09-13 UTC: p95 242ms2026-09-14 UTC: p95 257ms2026-09-15 UTC: p95 331ms2026-09-16 UTC: p95 361ms2026-09-17 UTC: p95 332ms2026-09-18 UTC: p95 280ms2026-09-19 UTC: p95 263ms2026-09-20 UTC: p95 297ms2026-09-21 UTC: p95 305ms2026-09-22 UTC: p95 319ms2026-09-23 UTC: p95 383ms2026-09-24 UTC: p95 377ms2026-09-25 UTC: p95 386ms2026-09-26 UTC: p95 331ms2026-09-27 UTC: p95 237ms2026-09-28 UTC: p95 505ms2026-09-29 UTC: p95 415ms2026-09-30 UTC: p95 446ms2026-10-01 UTC: p95 258ms2026-10-02 UTC: p95 235ms2026-10-03 UTC: p95 217ms2026-10-04 UTC: p95 218ms2026-10-05 UTC: p95 218ms
Sep 6Sep 20Oct 5
Southeast Asia
655msp95 · latest
2s1s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 930ms2026-09-07 UTC: p95 772ms2026-09-08 UTC: p95 849ms2026-09-09 UTC: p95 671ms2026-09-10 UTC: p95 782ms2026-09-11 UTC: p95 779ms2026-09-12 UTC: p95 720ms2026-09-13 UTC: p95 690ms2026-09-14 UTC: p95 720ms2026-09-15 UTC: p95 690ms2026-09-16 UTC: p95 800ms2026-09-17 UTC: p95 843ms2026-09-18 UTC: p95 923ms2026-09-19 UTC: p95 897ms2026-09-20 UTC: p95 1.0s2026-09-21 UTC: p95 1.8s2026-09-22 UTC: p95 1.8s2026-09-23 UTC: p95 1.2s2026-09-24 UTC: p95 1.0s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.0s2026-09-27 UTC: p95 1.2s2026-09-28 UTC: p95 1.1s2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 836ms2026-10-01 UTC: p95 802ms2026-10-02 UTC: p95 846ms2026-10-03 UTC: p95 771ms2026-10-04 UTC: p95 783ms2026-10-05 UTC: p95 655ms
Sep 6Sep 20Oct 5
Australia
1.3sp95 · latest
2.5s1.3s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.7s2026-09-07 UTC: p95 1.7s2026-09-08 UTC: p95 1.8s2026-09-09 UTC: p95 1.6s2026-09-10 UTC: p95 1.6s2026-09-11 UTC: p95 1.9s2026-09-12 UTC: p95 1.9s2026-09-13 UTC: p95 1.9s2026-09-14 UTC: p95 1.8s2026-09-15 UTC: p95 1.8s2026-09-16 UTC: p95 1.9s2026-09-17 UTC: p95 1.9s2026-09-18 UTC: p95 1.9s2026-09-19 UTC: p95 1.9s2026-09-20 UTC: p95 1.7s2026-09-21 UTC: p95 1.7s2026-09-22 UTC: p95 1.4s2026-09-23 UTC: p95 1.5s2026-09-24 UTC: p95 1.7s2026-09-25 UTC: p95 1.6s2026-09-26 UTC: p95 2.0s2026-09-27 UTC: p95 1.9s2026-09-28 UTC: p95 1.6s2026-09-29 UTC: p95 1.7s2026-09-30 UTC: p95 1.8s2026-10-01 UTC: p95 2.3s2026-10-02 UTC: p95 1.6s2026-10-03 UTC: p95 1.6s2026-10-04 UTC: p95 1.4s2026-10-05 UTC: p95 1.3s
Sep 6Sep 20Oct 5
South America
1.0sp95 · latest
2s1s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.6s2026-09-07 UTC: p95 1.6s2026-09-08 UTC: p95 1.7s2026-09-09 UTC: p95 1.7s2026-09-10 UTC: p95 1.8s2026-09-11 UTC: p95 1.7s2026-09-12 UTC: p95 1.5s2026-09-13 UTC: p95 1.3s2026-09-14 UTC: p95 1.2s2026-09-15 UTC: p95 1.4s2026-09-16 UTC: p95 1.4s2026-09-17 UTC: p95 1.1s2026-09-18 UTC: p95 948ms2026-09-19 UTC: p95 974ms2026-09-20 UTC: p95 1.2s2026-09-21 UTC: p95 1.1s2026-09-22 UTC: p95 1.1s2026-09-23 UTC: p95 1.1s2026-09-24 UTC: p95 1.4s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.2s2026-09-27 UTC: p95 957ms2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 1.3s2026-09-30 UTC: p95 1.4s2026-10-01 UTC: p95 1.3s2026-10-02 UTC: p95 1.3s2026-10-03 UTC: p95 1.3s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.0s
Sep 6Sep 20Oct 5

Is it HBO Max, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not HBO Max -- it cannot diagnose HBO Max's own systems.

What we measured, function by function

HBO Max answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
  • APIprimaryUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 249msstatus code: 400checked: Oct 5, 2026, 8:09 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach HBO Max normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 274msstatus code: 400checked: Oct 5, 2026, 8:18 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach HBO Max normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 310msstatus code: 400checked: Oct 5, 2026, 8:06 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach HBO Max normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 204msstatus code: 400checked: Oct 5, 2026, 8:00 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach HBO Max normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 888msstatus code: 400checked: Oct 5, 2026, 8:05 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach HBO Max normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 261msstatus code: 400checked: Oct 5, 2026, 8:10 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach HBO Max normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 222msstatus code: 400checked: Oct 5, 2026, 8:08 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach HBO Max normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    OperationalAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 205msstatus code: 400checked: Oct 5, 2026, 8:11 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach HBO Max normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 620msstatus code: 400checked: Oct 5, 2026, 8:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach HBO Max normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Operationallatency: 1276msstatus code: 400checked: Oct 5, 2026, 7:59 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach HBO Max normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using HBO Max, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for HBO Max yet, which is not evidence that nothing is wrong.

Recent outages

No outages on record yet for HBO Max.

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring HBO Max since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for HBO Max covering any window you pick, with our measurements and HBO Max's own claim at the time, side by side.

Full availability history for HBO Max: 90-day availability by region, month-by-month uptime, and every incident on record.

Put this badge in your README

HBO Max uptime measured by RealUptimeLive, from this page's own readings.
[![HBO Max uptime measured by RealUptime](https://realuptime.io/outages/hbo-max/badge.svg?days=30)](https://realuptime.io/outages/hbo-max)
<a href="https://realuptime.io/outages/hbo-max"><img src="https://realuptime.io/outages/hbo-max/badge.svg?days=30" alt="HBO Max uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What HBO Max's SLA implies, from our measurement

At or above your target

We measured none of downtime for HBO Max over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from HBO Max's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://default.any-any.prd.api.max.com/any/playback/v1/playbackInfo
secondary
https://www.max.com/
RealUptime is not affiliated with HBO Max; the name identifies what we measured, and nothing here speaks for HBO Max's own team. We send a single web request to HBO Max from 10 regions on our own schedule and time the response. We do not see inside HBO Max's systems, do not use an account or real transaction, and are not the same signal HBO Max's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for HBO Max is a real functional API call (marked “functional” above), not just a landing page, so a clean read there is a stronger signal than reachability alone, though it still does not cover every feature of the service. Read the full methodology.