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Outage tracker

Prime Video: the full evidence record

The last 24 hours in detail, 48 days of measured availability, a 12-month summary, our own incident log, Prime Video's declared record, and how the two compare.

← Back to Prime Video's live status

We started measuring Prime Video on August 20, 2026, which is 48 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me the next time we see Prime Video go down

Measured by our own probes from ten regions, not Prime Video's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Prime Video's own status page declared. Below it, any public chatter we saw about Prime Video and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Prime Video's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Unverified user reportsNo reports about Prime Video in the last 24 hours, which is not evidence that nothing is wrong.
Prime Video's status pagePrime Video publishes no status feed we can read, so there is nothing to show here.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Prime Video's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Prime Video next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East100.00%2208
US-West100.00%2207
Europe98.78%2211
Asia-Pacific99.77%2172
US-Central98.02%810
Canada99.75%799
UK90.74%853
Southeast Asia98.87%795
Australia97.36%794
South America92.17%805

Monthly summary

Tracking Prime Video since Aug 20, 2026. In that time our probes detected 27 outages, 40h 59m in total. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 20, 2026100%00 min
Sep 202694.31%2740h 59m
Oct 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Prime Video: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Prime Video's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Prime Video in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Prime Video's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

Sep 28, 2026, 8:56 PM UTC to Sep 29, 2026, 12:55 AM UTC3h 59m
single regionintermittent
UK: failing from Sep 28, 2026, 8:56 PM UTC, recovered Sep 29, 2026, 12:55 AM UTC
Sep 28, 2026, 5:56 PM UTC to Sep 28, 2026, 6:56 PM UTC1h
single region
UK: failing from Sep 28, 2026, 5:56 PM UTC, recovered Sep 28, 2026, 6:56 PM UTC
Sep 28, 2026, 5:56 AM UTC to Sep 28, 2026, 7:56 AM UTC2h
single regionintermittent
UK: failing from Sep 28, 2026, 5:56 AM UTC, recovered Sep 28, 2026, 7:56 AM UTC
Sep 27, 2026, 2:56 PM UTC to Sep 27, 2026, 3:55 PM UTC1h
single region
UK: failing from Sep 27, 2026, 2:56 PM UTC, recovered Sep 27, 2026, 3:55 PM UTC
Sep 23, 2026, 1:02 AM UTC to Sep 23, 2026, 6:32 AM UTC5h 30m
single region
Europe: failing from Sep 23, 2026, 1:02 AM UTC, recovered Sep 23, 2026, 6:32 AM UTC
Sep 20, 2026, 7:53 PM UTC to Sep 20, 2026, 10:19 PM UTC2h 27m
multiple regionsintermittent
UK: failing from Sep 20, 2026, 7:53 PM UTC, recovered Sep 20, 2026, 8:50 PM UTCSoutheast Asia: failing from Sep 20, 2026, 9:19 PM UTC, recovered Sep 20, 2026, 10:19 PM UTC
Sep 20, 2026, 5:53 PM UTC to Sep 20, 2026, 6:50 PM UTC57 min
single region
UK: failing from Sep 20, 2026, 5:53 PM UTC, recovered Sep 20, 2026, 6:50 PM UTC
Sep 20, 2026, 4:53 AM UTC to Sep 20, 2026, 5:50 AM UTC57 min
single region
UK: failing from Sep 20, 2026, 4:53 AM UTC, recovered Sep 20, 2026, 5:50 AM UTC
Sep 19, 2026, 7:52 PM UTC to Sep 19, 2026, 8:50 PM UTC58 min
single region
UK: failing from Sep 19, 2026, 7:52 PM UTC, recovered Sep 19, 2026, 8:50 PM UTC
Sep 18, 2026, 8:30 PM UTC to Sep 18, 2026, 9:49 PM UTC1h 19m
multiple regions
Europe: failing from Sep 18, 2026, 8:30 PM UTC, recovered Sep 18, 2026, 9:00 PM UTCAsia-Pacific: failing from Sep 18, 2026, 8:50 PM UTC, recovered Sep 18, 2026, 9:49 PM UTC
Sep 18, 2026, 9:52 AM UTC to Sep 18, 2026, 10:50 AM UTC57 min
single region
UK: failing from Sep 18, 2026, 9:52 AM UTC, recovered Sep 18, 2026, 10:50 AM UTC
Sep 18, 2026, 12:02 AM UTC to Sep 18, 2026, 1:58 AM UTC1h 56m
single regionintermittent
South America: failing from Sep 18, 2026, 12:02 AM UTC, recovered Sep 18, 2026, 1:58 AM UTC
Sep 14, 2026, 6:50 PM UTC to Sep 14, 2026, 8:48 PM UTC1h 58m
single regionintermittent
UK: failing from Sep 14, 2026, 6:50 PM UTC, recovered Sep 14, 2026, 8:48 PM UTC
Sep 14, 2026, 11:16 AM UTC to Sep 14, 2026, 12:00 PM UTC45 min
single region
US-Central: failing from Sep 14, 2026, 11:16 AM UTC, recovered Sep 14, 2026, 12:00 PM UTC
Sep 14, 2026, 1:50 AM UTC to Sep 14, 2026, 4:48 AM UTC2h 57m
single regionintermittent
UK: failing from Sep 14, 2026, 1:50 AM UTC, recovered Sep 14, 2026, 4:48 AM UTC
Sep 13, 2026, 5:50 PM UTC to Sep 13, 2026, 6:50 PM UTC1h
single region
UK: failing from Sep 13, 2026, 5:50 PM UTC, recovered Sep 13, 2026, 6:50 PM UTC
Sep 12, 2026, 4:56 AM UTC to Sep 12, 2026, 5:48 AM UTC52 min
single region
South America: failing from Sep 12, 2026, 4:56 AM UTC, recovered Sep 12, 2026, 5:48 AM UTC
Sep 12, 2026, 12:56 AM UTC to Sep 12, 2026, 2:47 AM UTC1h 52m
single regionintermittent
South America: failing from Sep 12, 2026, 12:56 AM UTC, recovered Sep 12, 2026, 2:47 AM UTC
Sep 11, 2026, 8:56 PM UTC to Sep 11, 2026, 10:47 PM UTC1h 51m
multiple regions
UK: failing from Sep 11, 2026, 9:47 PM UTC, recovered Sep 11, 2026, 10:47 PM UTCSouth America: failing from Sep 11, 2026, 8:56 PM UTC, recovered Sep 11, 2026, 9:47 PM UTC
Sep 11, 2026, 3:47 AM UTC to Sep 11, 2026, 4:46 AM UTC59 min
single region
UK: failing from Sep 11, 2026, 3:47 AM UTC, recovered Sep 11, 2026, 4:46 AM UTC
Sep 9, 2026, 12:54 PM UTC to Sep 9, 2026, 1:52 PM UTC59 min
single region
South America: failing from Sep 9, 2026, 12:54 PM UTC, recovered Sep 9, 2026, 1:52 PM UTC
Sep 9, 2026, 10:54 AM UTC to Sep 9, 2026, 11:51 AM UTC58 min
single region
South America: failing from Sep 9, 2026, 10:54 AM UTC, recovered Sep 9, 2026, 11:51 AM UTC
Sep 9, 2026, 7:09 AM UTC to Sep 9, 2026, 7:58 AM UTC50 min
single region
US-Central: failing from Sep 9, 2026, 7:09 AM UTC, recovered Sep 9, 2026, 7:58 AM UTC
Sep 9, 2026, 12:47 AM UTC to Sep 9, 2026, 1:20 AM UTC34 min
single region
UK: failing from Sep 9, 2026, 12:47 AM UTC, recovered Sep 9, 2026, 1:20 AM UTC
Sep 8, 2026, 5:07 AM UTC to Sep 8, 2026, 5:55 AM UTC48 min
single region
US-Central: failing from Sep 8, 2026, 5:07 AM UTC, recovered Sep 8, 2026, 5:55 AM UTC
Sep 7, 2026, 6:46 PM UTC to Sep 7, 2026, 7:36 PM UTC50 min
single region
UK: failing from Sep 7, 2026, 6:46 PM UTC, recovered Sep 7, 2026, 7:36 PM UTC
Sep 6, 2026, 11:04 AM UTC to Sep 6, 2026, 11:51 AM UTC47 min
single region
US-Central: failing from Sep 6, 2026, 11:04 AM UTC, recovered Sep 6, 2026, 11:51 AM UTC

Permanent incident records

Every closed Prime Video incident RealUptime has ever detected gets its own permanent, citable page: the region-by-region timeline, exactly as measured, that stays up even after the incident log above ages out of this 90-day window.

Full detail on what a probe does and does not prove is in the methodology page.