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Outage tracker / Prime Video

Is Prime Video down?

I'm having a problem

Operationalchecked 1 minute ago

We reached Prime Video from all 10 regions we check.

As of Oct 5, 2026, 9:03 PM UTC, Prime Video answered RealUptime's probes in all 10 regions that returned a reading.

Reachability verified

Last outage: 3h 59m on Sep 28, 2026 (web surface, from UK, intermittent).

Email me the next time we see Prime Video go down

Measured by our own probes from ten regions, not Prime Video's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

our independent probeslive · checked Oct 5, 2026, 9:03 PM UTC
US-East1012 msOperational
US-West1311 msOperational
Europe501 msOperational
Asia-Pacific1236 msOperational
US-Central1003 msOperational
Canada1065 msOperational
UK384 msOperational
Southeast Asia1307 msOperational
Australia2181 msOperational
South America1146 msOperational
their status pagetheir claim, not our reading

Prime Video publishes no status feed we can read, so the only independent reading here is ours on the left.

Prime Video response time, by region

US-East
1.1sp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 684ms2026-09-07 UTC: p95 534ms2026-09-08 UTC: p95 579ms2026-09-09 UTC: p95 615ms2026-09-10 UTC: p95 607ms2026-09-11 UTC: p95 896ms2026-09-12 UTC: p95 640ms2026-09-13 UTC: p95 625ms2026-09-14 UTC: p95 715ms2026-09-15 UTC: p95 768ms2026-09-16 UTC: p95 838ms2026-09-17 UTC: p95 822ms2026-09-18 UTC: p95 1.3s2026-09-19 UTC: p95 736ms2026-09-20 UTC: p95 784ms2026-09-21 UTC: p95 655ms2026-09-22 UTC: p95 732ms2026-09-23 UTC: p95 789ms2026-09-24 UTC: p95 846ms2026-09-25 UTC: p95 733ms2026-09-26 UTC: p95 724ms2026-09-27 UTC: p95 825ms2026-09-28 UTC: p95 779ms2026-09-29 UTC: p95 789ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 1.2s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.4s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.1s
Sep 6Sep 20Oct 5
US-West
1.4sp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 830ms2026-09-07 UTC: p95 697ms2026-09-08 UTC: p95 729ms2026-09-09 UTC: p95 535ms2026-09-10 UTC: p95 598ms2026-09-11 UTC: p95 579ms2026-09-12 UTC: p95 496ms2026-09-13 UTC: p95 637ms2026-09-14 UTC: p95 781ms2026-09-15 UTC: p95 600ms2026-09-16 UTC: p95 920ms2026-09-17 UTC: p95 801ms2026-09-18 UTC: p95 1.1s2026-09-19 UTC: p95 655ms2026-09-20 UTC: p95 568ms2026-09-21 UTC: p95 672ms2026-09-22 UTC: p95 732ms2026-09-23 UTC: p95 727ms2026-09-24 UTC: p95 691ms2026-09-25 UTC: p95 959ms2026-09-26 UTC: p95 807ms2026-09-27 UTC: p95 906ms2026-09-28 UTC: p95 791ms2026-09-29 UTC: p95 703ms2026-09-30 UTC: p95 715ms2026-10-01 UTC: p95 1.3s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.5s2026-10-04 UTC: p95 1.4s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5
Europe
361msp95 · latest
2s1s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 900ms2026-09-07 UTC: p95 1.0s2026-09-08 UTC: p95 977ms2026-09-09 UTC: p95 1.1s2026-09-10 UTC: p95 1.9s2026-09-11 UTC: p95 1.7s2026-09-12 UTC: p95 1.1s2026-09-13 UTC: p95 1.0s2026-09-14 UTC: p95 1.0s2026-09-15 UTC: p95 1.3s2026-09-16 UTC: p95 1.4s2026-09-17 UTC: p95 1.3s2026-09-18 UTC: p95 1.2s2026-09-19 UTC: p95 1.1s2026-09-20 UTC: p95 1.2s2026-09-21 UTC: p95 1.3s2026-09-22 UTC: p95 1.2s2026-09-23 UTC: p95 1.0s2026-09-24 UTC: p95 1.1s2026-09-25 UTC: p95 926ms2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 986ms2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 975ms2026-09-30 UTC: p95 847ms2026-10-01 UTC: p95 421ms2026-10-02 UTC: p95 539ms2026-10-03 UTC: p95 476ms2026-10-04 UTC: p95 454ms2026-10-05 UTC: p95 361ms
Sep 6Sep 20Oct 5
Asia-Pacific
1.4sp95 · latest
2s1s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.7s2026-09-07 UTC: p95 1.6s2026-09-08 UTC: p95 2.0s2026-09-09 UTC: p95 1.8s2026-09-10 UTC: p95 1.5s2026-09-11 UTC: p95 1.6s2026-09-12 UTC: p95 1.7s2026-09-13 UTC: p95 1.6s2026-09-14 UTC: p95 1.6s2026-09-15 UTC: p95 1.6s2026-09-16 UTC: p95 1.5s2026-09-17 UTC: p95 1.7s2026-09-18 UTC: p95 1.8s2026-09-19 UTC: p95 1.5s2026-09-20 UTC: p95 1.7s2026-09-21 UTC: p95 1.6s2026-09-22 UTC: p95 1.9s2026-09-23 UTC: p95 1.6s2026-09-24 UTC: p95 1.5s2026-09-25 UTC: p95 1.9s2026-09-26 UTC: p95 1.6s2026-09-27 UTC: p95 1.8s2026-09-28 UTC: p95 1.4s2026-09-29 UTC: p95 1.6s2026-09-30 UTC: p95 1.8s2026-10-01 UTC: p95 1.5s2026-10-02 UTC: p95 1.6s2026-10-03 UTC: p95 1.6s2026-10-04 UTC: p95 1.3s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5
US-Central
1.3sp95 · latest
2s1s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 868ms2026-09-07 UTC: p95 647ms2026-09-08 UTC: p95 699ms2026-09-09 UTC: p95 617ms2026-09-10 UTC: p95 699ms2026-09-11 UTC: p95 788ms2026-09-12 UTC: p95 583ms2026-09-13 UTC: p95 681ms2026-09-14 UTC: p95 683ms2026-09-15 UTC: p95 525ms2026-09-16 UTC: p95 676ms2026-09-17 UTC: p95 694ms2026-09-18 UTC: p95 802ms2026-09-19 UTC: p95 887ms2026-09-20 UTC: p95 676ms2026-09-21 UTC: p95 757ms2026-09-22 UTC: p95 574ms2026-09-23 UTC: p95 685ms2026-09-24 UTC: p95 760ms2026-09-25 UTC: p95 663ms2026-09-26 UTC: p95 855ms2026-09-27 UTC: p95 568ms2026-09-28 UTC: p95 774ms2026-09-29 UTC: p95 474ms2026-09-30 UTC: p95 954ms2026-10-01 UTC: p95 1.1s2026-10-02 UTC: p95 1.1s2026-10-03 UTC: p95 1.2s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.3s
Sep 6Sep 20Oct 5
Canada
1.3sp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.1s2026-09-07 UTC: p95 1.0s2026-09-08 UTC: p95 1.0s2026-09-09 UTC: p95 1.0s2026-09-10 UTC: p95 1.1s2026-09-11 UTC: p95 879ms2026-09-12 UTC: p95 956ms2026-09-13 UTC: p95 806ms2026-09-14 UTC: p95 819ms2026-09-15 UTC: p95 879ms2026-09-16 UTC: p95 764ms2026-09-17 UTC: p95 987ms2026-09-18 UTC: p95 1.5s2026-09-19 UTC: p95 1.1s2026-09-20 UTC: p95 962ms2026-09-21 UTC: p95 1.1s2026-09-22 UTC: p95 1.1s2026-09-23 UTC: p95 903ms2026-09-24 UTC: p95 889ms2026-09-25 UTC: p95 932ms2026-09-26 UTC: p95 911ms2026-09-27 UTC: p95 671ms2026-09-28 UTC: p95 727ms2026-09-29 UTC: p95 950ms2026-09-30 UTC: p95 688ms2026-10-01 UTC: p95 1.3s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.1s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.3s
Sep 6Sep 20Oct 5
UK
665msp95 · latest
2s1s0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 738ms2026-09-07 UTC: p95 749ms2026-09-08 UTC: p95 891ms2026-09-09 UTC: p95 752ms2026-09-10 UTC: p95 1.1s2026-09-11 UTC: p95 668ms2026-09-12 UTC: p95 768ms2026-09-13 UTC: p95 834ms2026-09-14 UTC: p95 712ms2026-09-15 UTC: p95 732ms2026-09-16 UTC: p95 815ms2026-09-17 UTC: p95 931ms2026-09-18 UTC: p95 987ms2026-09-19 UTC: p95 861ms2026-09-20 UTC: p95 794ms2026-09-21 UTC: p95 938ms2026-09-22 UTC: p95 1.3s2026-09-23 UTC: p95 1.4s2026-09-24 UTC: p95 1.3s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 996ms2026-09-27 UTC: p95 988ms2026-09-28 UTC: p95 995ms2026-09-29 UTC: p95 1.1s2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 615ms2026-10-02 UTC: p95 449ms2026-10-03 UTC: p95 426ms2026-10-04 UTC: p95 667ms2026-10-05 UTC: p95 665ms
Sep 6Sep 20Oct 5
Southeast Asia
1.4sp95 · latest
5s2.5s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 1.6s2026-09-07 UTC: p95 1.7s2026-09-08 UTC: p95 1.7s2026-09-09 UTC: p95 1.7s2026-09-10 UTC: p95 2.3s2026-09-11 UTC: p95 2.4s2026-09-12 UTC: p95 1.3s2026-09-13 UTC: p95 1.6s2026-09-14 UTC: p95 1.2s2026-09-15 UTC: p95 1.1s2026-09-16 UTC: p95 1.3s2026-09-17 UTC: p95 1.4s2026-09-18 UTC: p95 1.5s2026-09-19 UTC: p95 1.5s2026-09-20 UTC: p95 1.5s2026-09-21 UTC: p95 2.4s2026-09-22 UTC: p95 2.7s2026-09-23 UTC: p95 3.1s2026-09-24 UTC: p95 3.0s2026-09-25 UTC: p95 1.8s2026-09-26 UTC: p95 2.5s2026-09-27 UTC: p95 2.5s2026-09-28 UTC: p95 2.2s2026-09-29 UTC: p95 2.2s2026-09-30 UTC: p95 2.0s2026-10-01 UTC: p95 1.8s2026-10-02 UTC: p95 1.7s2026-10-03 UTC: p95 1.8s2026-10-04 UTC: p95 1.6s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5
Australia
2.2sp95 · latest
5s2.5s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 2.0s2026-09-07 UTC: p95 1.8s2026-09-08 UTC: p95 1.7s2026-09-09 UTC: p95 2.0s2026-09-10 UTC: p95 1.5s2026-09-11 UTC: p95 2.3s2026-09-12 UTC: p95 1.8s2026-09-13 UTC: p95 2.3s2026-09-14 UTC: p95 1.8s2026-09-15 UTC: p95 1.8s2026-09-16 UTC: p95 1.8s2026-09-17 UTC: p95 2.2s2026-09-18 UTC: p95 1.9s2026-09-19 UTC: p95 1.8s2026-09-20 UTC: p95 1.4s2026-09-21 UTC: p95 1.5s2026-09-22 UTC: p95 1.5s2026-09-23 UTC: p95 1.7s2026-09-24 UTC: p95 1.4s2026-09-25 UTC: p95 1.5s2026-09-26 UTC: p95 1.5s2026-09-27 UTC: p95 2.2s2026-09-28 UTC: p95 1.8s2026-09-29 UTC: p95 2.0s2026-09-30 UTC: p95 2.0s2026-10-01 UTC: p95 2.5s2026-10-02 UTC: p95 2.1s2026-10-03 UTC: p95 2.8s2026-10-04 UTC: p95 2.5s2026-10-05 UTC: p95 2.2s
Sep 6Sep 20Oct 5
South America
1.4sp95 · latest
5s2.5s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-06 UTC: p95 2.0s2026-09-07 UTC: p95 1.9s2026-09-08 UTC: p95 2.1s2026-09-09 UTC: p95 2.2s2026-09-10 UTC: p95 2.1s2026-09-11 UTC: p95 1.7s2026-09-12 UTC: p95 1.9s2026-09-13 UTC: p95 1.8s2026-09-14 UTC: p95 1.9s2026-09-15 UTC: p95 2.0s2026-09-16 UTC: p95 2.0s2026-09-17 UTC: p95 2.2s2026-09-18 UTC: p95 2.4s2026-09-19 UTC: p95 2.0s2026-09-20 UTC: p95 1.6s2026-09-21 UTC: p95 1.5s2026-09-22 UTC: p95 1.6s2026-09-23 UTC: p95 1.6s2026-09-24 UTC: p95 1.8s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 1.2s2026-09-27 UTC: p95 1.5s2026-09-28 UTC: p95 2.0s2026-09-29 UTC: p95 1.9s2026-09-30 UTC: p95 2.2s2026-10-01 UTC: p95 2.5s2026-10-02 UTC: p95 2s2026-10-03 UTC: p95 2.0s2026-10-04 UTC: p95 2.7s2026-10-05 UTC: p95 1.4s
Sep 6Sep 20Oct 5

Is it Prime Video, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Prime Video -- it cannot diagnose Prime Video's own systems.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 1012msstatus code: 400checked: Oct 5, 2026, 8:57 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Prime Video normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 1311msstatus code: 400checked: Oct 5, 2026, 8:47 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Prime Video normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 1003msstatus code: 400checked: Oct 5, 2026, 8:22 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Prime Video normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 1065msstatus code: 400checked: Oct 5, 2026, 8:35 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Prime Video normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 1146msstatus code: 400checked: Oct 5, 2026, 8:17 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Prime Video normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 501msstatus code: 400checked: Oct 5, 2026, 8:55 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Prime Video normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 384msstatus code: 400checked: Oct 5, 2026, 9:03 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Prime Video normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    OperationalAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 1236msstatus code: 400checked: Oct 5, 2026, 8:56 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Prime Video normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 1307msstatus code: 400checked: Oct 5, 2026, 8:41 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Prime Video normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Operationallatency: 2181msstatus code: 400checked: Oct 5, 2026, 9:02 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Prime Video normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Prime Video, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Prime Video yet, which is not evidence that nothing is wrong.

Recent outages

Partial outage, 3h 59mmeasured by our probes · UK2026-09-28
Partial outage, 1hmeasured by our probes · UK2026-09-28
Partial outage, 2hmeasured by our probes · UK2026-09-28
Partial outage, 1hmeasured by our probes · UK2026-09-27
Partial outage, 5h 30mmeasured by our probes · Europe2026-09-23
Outage, 2h 27mmeasured by our probes · UK and Southeast Asia2026-09-20
Partial outage, 57mmeasured by our probes · UK2026-09-20
Partial outage, 57mmeasured by our probes · UK2026-09-20

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Prime Video since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Prime Video covering any window you pick, with our measurements and Prime Video's own claim at the time, side by side.

Full availability history for Prime Video: 90-day availability by region, month-by-month uptime, and every incident on record.

Put this badge in your README

Prime Video uptime measured by RealUptimeLive, from this page's own readings.
[![Prime Video uptime measured by RealUptime](https://realuptime.io/outages/prime-video/badge.svg?days=30)](https://realuptime.io/outages/prime-video)
<a href="https://realuptime.io/outages/prime-video"><img src="https://realuptime.io/outages/prime-video/badge.svg?days=30" alt="Prime Video uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Prime Video's SLA implies, from our measurement

Below your target

We measured 5h 37m of downtime for Prime Video over the last 30 days, which is 99.2192% uptime by our reading. A 99.9% target allows 43 minutes over that period.

That is 4h 54m more than the target allows. The figure above is the pro-rata share of one month's fee for the time we could not reach it. Your contract probably uses a tiered credit schedule instead, and we have not read it, so treat this as one common way to reason about a credit rather than the amount they owe.

Separately, we measured 35h 21m where only one of our regions was affected. It is excluded above because most SLAs would not credit it, and it is the kind of outage a single-vantage monitor never sees at all.

This is computed from our own probe measurements, not from Prime Video's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primary
https://atv-ps.amazon.com/cdp/catalog/GetPlaybackResources
secondary
https://www.primevideo.com/
RealUptime is not affiliated with Prime Video; the name identifies what we measured, and nothing here speaks for Prime Video's own team. We send a single web request to Prime Video from 10 regions on our own schedule and time the response. We do not see inside Prime Video's systems, do not use an account or real transaction, and are not the same signal Prime Video's own team has access to. Treat this as one external data point, not a verdict. What we check for Prime Video proves reachability only: the endpoints above answer, but that does not confirm the underlying product or account features work. Read the full methodology.