Is Zoom down right now?

Operational. We reached Zoom from all 10 regions we check.

How does RealUptime check if Zoom is down?

RealUptime checks Zoom with scheduled HTTP probes against its public, unauthenticated functional endpoints, run from named regions on a fixed cadence, plus an extra confirmation probe whenever a signal suggests a problem. This verifies that the functional endpoints we probe actually answer, not that every feature of Zoom works end to end.

What does "degraded" mean for Zoom?

Degraded means Zoom answered our probe but at several times its own seven-day median response time. Degraded only ever applies to a reading that answered: a surface that is down, or one that refused our probe, is reported as down or awaiting data instead, never softened into "degraded".

What is Zoom's current response time?

RealUptime's most recent measured response time for Zoom, by region: US-East: 605 ms, US-West: 476 ms, Europe: 446 ms, Asia-Pacific: 154 ms, US-Central: 294 ms, Canada: 223 ms, UK: 410 ms, Southeast Asia: 295 ms, Australia: 904 ms, South America: 187 ms. This is the latest single probe reading per region, not an average.

When did RealUptime last check Zoom?

RealUptime's probes last checked Zoom at 2026-10-05T20:11:20.131Z.

Is Zoom down?

Short linkrlup.io/down/zoom

I'm having a problem

Operationalchecked 6 minutes ago

We reached Zoom from all 10 regions we check.

As of Oct 5, 2026, 8:11 PM UTC, Zoom answered RealUptime's probes in all 10 regions that returned a reading.

Functional endpoints verified

No outage recorded in the 58 days we have measured Zoom (since Aug 8, 2026).

Zoom reports an active incident: "Service Degradation Affecting Customer Using Polycom Devices Going Offline" (minor incident, since Sep 25, 2026, 5:45 PM UTC). That is their claim, not our measurement: our probes are currently reaching Zoom, and an incident they declare can affect parts of the service our checks do not exercise. We show both and never merge them.

our independent probeslive · checked Oct 5, 2026, 8:11 PM UTC

US-East605 msOperational

US-West476 msOperational

Europe446 msOperational

Asia-Pacific154 msOperational

US-Central294 msOperational

Canada223 msOperational

UK410 msOperational

Southeast Asia295 msOperational

Australia904 msOperational

South America187 msOperational

their status pagetheir claim, not our reading

Zoom reports: Minor incident (“Partially Degraded Service”)

from Zoom's own status page, checked Oct 5, 2026, 7:58 PM UTC

Zoom reports an active incident: Service Degradation Affecting Customer Using Polycom Devices Going Offline (minor incident, since Sep 25, 2026, 5:45 PM UTC)

Zoom's status page reports Partially Degraded Service. Our probes are currently reaching Zoom successfully with normal latency. RealUptime's independent checks are currently succeeding from all 10 regions. These observations can coexist: a partial error-rate degradation on their side does not have to affect every request. Our checks measure whether a single request succeeds, not the vendor's internal error rate, so this can happen when an issue affects only part of a service that our simple check does not exercise. We show what we measured, not what they report: differences can mean a partial or user-specific issue that a simple reachability check won't catch. Read both before you draw a conclusion.

Zoom's own component breakdown, as they publish it

CalendarOperational
SlackOperational
Video SDKOperational
Voice AgentOperational
Voice AgentOperational
Voice AgentOperational
Voice AgentOperational
Voice AgentOperational
Voice AgentOperational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)Operational
Web SDKOperational
Zoom AICOperational
Zoom BlogOperational
Zoom ChatOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Contact CenterOperational
Zoom Dashboard & ReportingOperational
Zoom MeetingsOperational
Zoom PhoneOperational
Zoom PhoneOperational
Zoom PhoneUnder maintenance
Zoom PhoneOperational
Zoom PhoneOperational
Zoom PhoneOperational
Zoom PhoneOperational
Zoom Revenue AcceleratorOperational
Zoom RoomsOperational
Zoom Virtual AgentOperational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Operational
Chat AgentOperational
Chat AgentOperational
Chat AgentOperational
Chat AgentOperational
Chat AgentOperational
Chat AgentOperational
Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push NotificationsOperational
CoBrowse SDKOperational
DealsOperational
Download Center & ClientsOperational
Knowledge BaseOperational
MailOperational
Microsoft TeamsOperational
REST APIOperational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)Operational
Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Operational
Voice AgentOperational
Web Portal (Admin/Users/Provisioning)Operational
Zoom Rooms Digital SignageOperational
Chat AgentOperational
ChatbotOperational
Desktop Client (Supervisors/Agents)Operational
Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Operational
Email NotificationsOperational
Google WorkspaceOperational
Integration (API/Webhook)Operational
MarketplaceOperational
SMS/MMS (Inbound/Outbound)Operational
User Profiles and PresenceOperational
Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Operational
Zoom AI Services APIOperational
Zoom ClipsOperational
Zoom SchedulerOperational
BYOC - PremisesOperational
BYOC - PremisesOperational
BYOC - PremisesOperational
BYOC - PremisesOperational
BYOC - PremisesOperational
BYOC - PremisesOperational
ConversationsOperational
Devices (Softphones/Deskphones)Operational
File Transfers: File, Video, Pictures, VoiceOperational
Web PortalOperational
WebhooksOperational
Zoom Workspace ReservationOperational

These are Zoom's components, named and scored by Zoom. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Zoom's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Zoom response time, by region

US-East

595msp95 · latest

1s500ms0ms

Sep 6Sep 20Oct 5

US-West

635msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

Europe

398msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

Asia-Pacific

644msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

US-Central

307msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

Canada

419msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

684msp95 · latest

1s500ms0ms

Sep 6Sep 20Oct 5

Southeast Asia

537msp95 · latest

2.5s1.3s0ms

Sep 6Sep 20Oct 5

Australia

942msp95 · latest

2.5s1.3s0ms

Sep 6Sep 20Oct 5

South America

339msp95 · latest

2s1s0ms

Sep 6Sep 20Oct 5

Is it Zoom, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Zoom -- it cannot diagnose Zoom's own systems.

What we measured, and what people reported

North America
OperationalUS-East, US-West, US-Central, Canada
- US-East
  Operationallatency: 605msstatus code: 200checked: Oct 5, 2026, 8:11 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Zoom normally. We do not have enough reports from US-East to say anything about what people there are seeing.
- US-West
  Operationallatency: 476msstatus code: 200checked: Oct 5, 2026, 8:09 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Zoom normally. We do not have enough reports from US-West to say anything about what people there are seeing.
- US-Central
  Operationallatency: 294msstatus code: 200checked: Oct 5, 2026, 8:09 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Zoom normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
- Canada
  Operationallatency: 223msstatus code: 200checked: Oct 5, 2026, 8:09 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Zoom normally. We do not have enough reports from Canada to say anything about what people there are seeing.
South America
Operationallatency: 187msstatus code: 200checked: Oct 5, 2026, 8:08 PM UTC
0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Zoom normally. We do not have enough reports from South America to say anything about what people there are seeing.
Europe
OperationalEurope, UK
- Europe
  Operationallatency: 446msstatus code: 200checked: Oct 5, 2026, 8:09 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Zoom normally. We do not have enough reports from Europe to say anything about what people there are seeing.
- UK
  Operationallatency: 410msstatus code: 200checked: Oct 5, 2026, 8:10 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Zoom normally. We do not have enough reports from UK to say anything about what people there are seeing.
Asia Pacific
OperationalAsia-Pacific, Southeast Asia, Australia
- Asia-Pacific
  Operationallatency: 154msstatus code: 200checked: Oct 5, 2026, 8:10 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Zoom normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
- Southeast Asia
  Operationallatency: 295msstatus code: 200checked: Oct 5, 2026, 8:08 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Zoom normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
- Australia
  Operationallatency: 904msstatus code: 200checked: Oct 5, 2026, 8:09 PM UTC
  0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Zoom normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Zoom, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We started counting reports for Zoom on September 14, 2026.

Recent outages

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01., 1h 22mdeclared on their status page2026-10-04

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region, 15mdeclared on their status page2026-10-04

Service degradation affecting Developer Documentation Website, 1h 55mdeclared on their status page2026-10-03

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events, 1h 45mdeclared on their status page2026-10-01

Service Degradation Affecting Zoom for Google Workspace Add-On, 4h 29mdeclared on their status page2026-10-01

Service Degradation Affecting Zoom Phone in the EU01 cluster., 14mdeclared on their status page2026-09-30

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips., 1h 20mdeclared on their status page2026-09-28

Service Degradation Affecting Customer Using Polycom Devices Going Offlinedeclared on their status page2026-09-25

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Zoom since August 8, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Zoom covering any window you pick, with our measurements and Zoom's own claim at the time, side by side.

Full availability history for Zoom: 90-day availability by region, month-by-month uptime, and every incident on record.

Put this badge in your README

Live, from this page's own readings.

[![Zoom uptime measured by RealUptime](https://realuptime.io/outages/zoom/badge.svg?days=30)](https://realuptime.io/outages/zoom)

<a href="https://realuptime.io/outages/zoom"><img src="https://realuptime.io/outages/zoom/badge.svg?days=30" alt="Zoom uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Zoom's SLA implies, from our measurement

Window

What you pay per month

Uptime target in your contract

Include outages only one region saw (none)

At or above your target

We measured none of downtime for Zoom over the last 30 days, which is 100% uptime by our reading. A 99.9% target allows 43 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from Zoom's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primary

https://www.zoom.com/

secondaryfunctional: auth surface

https://api.zoom.us/v2/users

secondary

https://www.zoomstatus.com/

RealUptime is not affiliated with Zoom; the name identifies what we measured, and nothing here speaks for Zoom's own team. We send a single web request to Zoom from 10 regions on our own schedule and time the response. We do not see inside Zoom's systems, do not use an account or real transaction, and are not the same signal Zoom's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Zoom is a real functional API call (marked “functional” above), not just a landing page, so a clean read there is a stronger signal than reachability alone, though it still does not cover every feature of the service. Read the full methodology.

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Is Zoom down?

Email me the next time we see Zoom go down

Zoom response time, by region

Is it Zoom, or is it you?

What we measured, function by function

What we measured, and what people reported

Recent outages

Put this badge in your README

What Zoom's SLA implies, from our measurement

What we check

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