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Outage tracker

Zoom: the full evidence record

The last 24 hours in detail, 60 days of measured availability, a 12-month summary, our own incident log, Zoom's declared record, and how the two compare.

← Back to Zoom's live status

We started measuring Zoom on August 8, 2026, which is 60 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me the next time we see Zoom go down

Measured by our own probes from ten regions, not Zoom's status page. One email when a measured outage opens and one when it closes, after you confirm the address. No account, no card.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Zoom's own status page declared. Below it, any public chatter we saw about Zoom and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Zoom's own status page declared. Three records side by side; none of them changes another.

Our probes, web (primary)
Our probes, auth
Unverified user reportsNo reports about Zoom in the last 24 hours, which is not evidence that nothing is wrong.
Zoom's status page
  1. Service Degradation Affecting Customer Using Polycom Devices Going Offline: minor incident, from before this window to now, still open per their page.
  2. Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.: minor incident, from 23:15 UTC to 00:45 UTC.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Zoom's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Zoom next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

  • Bluesky posts1 in the last hour (prior day averaged 0.4/hour)
  • Confirmation probe23:29 UTC, South America: a new incident on their status page prompted an extra probe. Result: Zoom answered normally.
  • Confirmation probe23:29 UTC, UK: a new incident on their status page prompted an extra probe. Result: Zoom answered normally.
  • Confirmation probe23:29 UTC, Europe: a new incident on their status page prompted an extra probe. Result: Zoom answered normally.
  • Confirmation probe23:29 UTC, US-East: a new incident on their status page prompted an extra probe. Result: Zoom answered normally.
  • Confirmation probe23:29 UTC, Asia-Pacific: a new incident on their status page prompted an extra probe. Result: Zoom answered normally.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East99.98%8339
US-West100.00%8209
Europe99.99%8145
Asia-Pacific100.00%7872
US-Central99.96%2399
Canada100.00%2398
UK100.00%2397
Southeast Asia100.00%2364
Australia100.00%2360
South America100.00%2388

Monthly summary

Tracking Zoom since Aug 8, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 8, 2026100%00 min
Sep 2026100%00 min
Oct 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Zoom: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Zoom's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Zoom in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Zoom's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for Zoom since we started measuring it on August 8, 2026. We show nothing from before that date.

Their declared record

Zoom's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.Minor incident
Oct 4, 2026, 11:19 PM UTC to Oct 5, 2026, 12:41 AM UTC (1h 22m)resolved
their latest update (Oct 5, 2026, 12:41 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionAll systems operational
Oct 4, 2026, 8:05 AM UTC to Oct 4, 2026, 8:20 AM UTC (15 min)resolved
their latest update (Oct 4, 2026, 8:20 AM UTC): This incident has been resolved and the affected services have been restored.
Service degradation affecting Developer Documentation WebsiteMinor incident
Oct 3, 2026, 4:49 PM UTC to Oct 3, 2026, 6:43 PM UTC (1h 55m)resolved
their latest update (Oct 3, 2026, 6:43 PM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsAll systems operational
Oct 1, 2026, 4:08 PM UTC to Oct 1, 2026, 5:53 PM UTC (1h 45m)resolved
their latest update (Oct 1, 2026, 5:53 PM UTC): This incident has been resolved.
Service Degradation Affecting Zoom for Google Workspace Add-OnMinor incident
Oct 1, 2026, 11:52 AM UTC to Oct 1, 2026, 4:21 PM UTC (4h 29m)resolved
their latest update (Oct 1, 2026, 4:21 PM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Phone in the EU01 cluster.Maintenance
Sep 30, 2026, 1:07 AM UTC to Sep 30, 2026, 1:20 AM UTC (14 min)resolved
their latest update (Sep 30, 2026, 1:20 AM UTC): This incident has been resolved.
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.Minor incident
Sep 28, 2026, 10:15 PM UTC to Sep 28, 2026, 11:35 PM UTC (1h 20m)resolved
their latest update (Sep 28, 2026, 11:35 PM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Customer Using Polycom Devices Going OfflineOngoing, minor incident
Sep 25, 2026, 5:45 PM UTC, open for 10d 4h so faridentified
their latest update (Oct 5, 2026, 1:32 AM UTC): We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up featureAll systems operational
Sep 25, 2026, 9:20 AM UTC to Sep 26, 2026, 7:03 AM UTC (21h 43m)resolved
their latest update (Sep 26, 2026, 7:03 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Live Transcription Services.Minor incident
Sep 24, 2026, 3:47 PM UTC to Sep 24, 2026, 9:57 PM UTC (6h 10m)resolved
their latest update (Sep 24, 2026, 9:57 PM UTC): This incident has been resolved and the affected services have been restored.

Showing the 10 most recent of 89 incidents Zoom has declared in the history we hold.

These entries are Zoom's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How Zoom's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording Zoom's own status page on August 20, 2026, 46 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for Zoom since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

Zoom decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If Zoom believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.